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The General Manager manages overall store operations and the achievement of company goals and directives. This position would float from store to store, learning everything about our way of doing things, and covering for manager absences until a new store is acquired or a position otherwise becomes available.
Job Responsibility:
Manage overall store operations and the achievement of company goals and directives
Provide positive representation of store
Proactively assist customers in solving problems
Greet customers
Handle customer complaints
Ensure a positive, professional and safe work environment
Supervise the general operations of the entire store
Responsible for opening and closing the store
Assist with the implementation of Store Support Center programs
Ensure successful Loss Prevention, Safety and Internal Audits
Work with General Manager and Assistant Manager on all aspects of running the store
Participate in weekly management staff meetings
Communicate issues with General Manager
Implement new Standard Operating Procedures
Assist with daily maintenance, orderliness and cleanliness
Ensure that weekly price changes and label updates are completed
Oversee all Store functions including training, maintenance, audits, and reports
Manage and direct preventative maintenance and repairs
Assist to ensure forklift operations and receiving is completed safely
Assist to ensure receiving, checking in and stocking adheres to best practices
Responsible for maintenance of back stock levels
Assist to ensure cycle counts and negative on hand reports are completed
Assist in ordering and maintaining desirable product inventory levels
Assist with merchandise resets
Assist to ensure all signage is current
Assist in presenting a clean and orderly sales floor
Assist in training of all associates
Actively recruit and promote the advancement of Ace associates
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers, Sales Associates, Assistant Managers
Manage all aspects of store operations
Lead by example
Communicate any merchandising, cost control or sales idea to the General Manager
Prepare and challenge yourself for future advancement
Requirements:
High School or GED equivalent
Previous retail management experience preferred
Hardware experience preferred
Completion of NHRA Advanced Course in Hardware Retailing recommended
At least 2 years of previous retail management experience
Physical Demands: Standing, walking, lifting (up to 50lbs) and climbing