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The General Manager of Facilities provides strategic and operational leadership for all facilities management services across a higher education campus. This role is responsible for ensuring safe, reliable, compliant, and cost-effective delivery of facilities operations while enhancing the campus environment to support academic excellence, student success, and community engagement. The General Manager serves as a trusted partner to university leadership, aligning facilities strategy with institutional goals and long-term campus planning.
Job Responsibility:
Provide overall leadership and direction for facilities operations, including maintenance, custodial, and grounds
Develop and execute short- and long-term facilities strategies aligned with the institution's academic mission and sustainability goals
Serve as the primary point of contact for senior campus stakeholders, fostering strong, collaborative relationships
Ensure efficient daily operations of campus facilities with a strong focus on safety, reliability, and service quality
Establish performance metrics and service-level agreements (SLAs)
monitor and continuously improve outcomes
Oversee preventive and corrective maintenance programs to optimize asset life-cycle performance
Develop and manage annual operating and capital budgets
maintain fiscal discipline and cost controls
Identify opportunities for operational efficiencies, cost savings, and energy optimization
Manage vendor relationships and contracted services, ensuring compliance with contractual obligations
Lead, coach, and develop a diverse team of facilities managers, supervisors, and frontline staff
Foster a culture of accountability, inclusion, professional development, and high employee engagement
Ensure appropriate staffing levels, succession planning, and training compliance
Ensure compliance with all applicable regulatory requirements, including OSHA, EPA, local/state codes, life safety, and ADA