General Manager & Commercial Head Job at KARL STORZ (Mississauga)

Job Description

This is one of the most critical and visible leadership roles in our North America business. As General Manager & Commercial Head, Canada, you will lead the Canadian subsidiary end-to-end—owning strategy, execution, and performance across the business. You are the single-point owner of the Canada P&L, accountable for driving profitable growth, expanding market share, and delivering a world-class customer experience across all commercial channels. You will operate at the intersection of strategy and execution—aligning Canada with North America and global priorities while ensuring local market success. Your leadership will directly influence revenue, market position, and organizational performance across the country.

Job Responsibility

Define and execute a Canadian commercial strategy aligned with North America and global priorities
Translate enterprise objectives into clear, actionable plans that drive growth and accountability
Lead through transformation, continuously evolving strategy, structure, and execution
Own the Canada P&L end-to-end, including annual operating plans, budgets, forecasts, and profitability
Establish performance cadence with clear KPIs, reporting, and course correction as needed
Drive forecasting rigor, pipeline visibility, and disciplined resource allocation
Lead the commercial organization to accelerate revenue growth and expand market share
Elevate sales execution through CRM discipline, training, tools, and scalable processes
Oversee tenders, service management, and commercial operations to improve efficiency and outcomes
Operate effectively within a North America matrix across Finance, HR, RA/QA, IT, and Operations
Ensure Canada is fully aligned with enterprise strategy, governance, and processes
Foster seamless collaboration across regions and functions
Build and maintain executive relationships with key customers, partners, and industry stakeholders
Represent KARL STORZ as a trusted leader in the Canadian market
Anticipate market trends, competitive dynamics, and regulatory changes to inform strategy
Lead, mentor, and develop a high-performing leadership team
Foster a culture of accountability, collaboration, and continuous improvement
Inspire teams with clear communication, strong direction, and shared purpose
Anticipate and manage business risks with local and global implications
Ensure compliance with Health Canada and all applicable regulations
Partner cross-functionally to deliver operational excellence and a seamless customer experience

Requirements

15+ years of experience across sales, marketing, and/or product management in Med Device
5+ years of senior leadership experience with significant commercial scope and P&L ownership
Proven track record of delivering profitable growth at the Director level or above
Demonstrated success leading through transformation and building high-performing teams
Ability to operate effectively in a complex, matrixed organization
Strong business acumen across planning, forecasting, and performance management
Proficiency with ERP, CRM, and analytics tools
Data-driven mindset with the ability to translate insights into action
Exceptional executive presence and stakeholder management skills
Ability to influence across functions, regions, and levels without direct authority
Bachelor's degree required
MBA or advanced degree preferred

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