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The General Manager Clinical Governance provides enterprise-wide clinical leadership, ensuring safe, high-quality, person-centred care across all services. It is a key liaison role with external stakeholders, including Government, regulators, and industry bodies. This role leads the development and implementation of clinical governance frameworks, fosters a strong Clinical Community of Practice, and supports the professional development, wellbeing, and credentialing of clinical staff. The General Manager Clinical Governance champions evidence-based practice, continuous improvement, clinical workforce capability, and innovation aligned with HammondCare’s Mission and strategy.
Job Responsibility:
Develop and lead the enterprise Clinical Governance Strategy to underpin safe, high-quality, person-centred care
Chair the Clinical Governance Committee and Quality Care Advisory Body
Support the Board Quality, Safety, and Care Sub-Committee with expert clinical advice
Ensure enterprise-wide integration of clinical policies, audit systems, and governance structure
Influence organisational decision-making with high-level medical expertise
Set, monitor, and report on clinical performance targets aligned with standards (e.g., NACMQI, Strengthened Quality Standards)
Leverage data and business intelligence to identify risks, gaps, and drive continuous quality improvement
Lead incident management, risk mitigation, and clinical investigations where required
Lead and nurture a Clinical Community of Practice across HammondCare services
Mentor and develop clinical leaders, building a future-ready clinical workforce
Support the professional development of Clinical Staff
Collaborate with Learning and People teams to design clinical education and reflective practice tools
Embed a culture of innovation, learning, and continuous quality improvement
Support clinical audit programs, quality improvement cycles, and dissemination of lessons learned
Lead enterprise initiatives to remediate underperforming services and lift care quality across all Care Units
Lead the development and implementation of clinical policies aligned with legislation, standards, and HammondCare’s principles
Monitor evolving healthcare regulations and proactively adapt internal frameworks
Ensure privacy, consent, and ethical standards are upheld across services
Maintain active clinical practice to ensure contemporary knowledge and credibility
Provide expert clinical advice in complex cases, with particular focus on dementia, palliative care and aged care
Operate across our Care Unit teams to apply your clinical expertise and guidance for the improvement of disciplines/models within our service design and delivery
Support clinical communities of practice and provide input as a subject matter expert
Ensure professional, aligned and capable leadership to the team in line with HammondCare’s Leader Attributes, Christian Mission, values and strategy
Engage with Care unit Clinical Leads to build effective team relations, set expectations, praise and recognise good work, develop team members in their roles and careers and build on their strengths
Act as the Lead Nurse across all Care Units by supporting Clinical Delivery teams to optimize clinical outcomes and deliver high standards of clinical care to clients
Requirements:
Current AHPRA registration and tertiary qualifications in Nursing (Bachelor of Nursing or equivalent)
At least 5+ years demonstrated in a Senior Nursing role, preferably in aged care, dementia, palliative care, older persons’ mental health, or related fields
Extensive knowledge of clinical governance, quality systems, and accreditation frameworks
Demonstrated leadership in building clinical capability and systems
Expertise in analysing complex clinical and operational data
Strong communication, influencing, and report writing skills
Postgraduate qualification in Clinical Practice, Clinical Governance, Health Administration, Public Health, or Business Administration (or working towards) desirable
Research and publication experience in relevant fields desirable
Nice to have:
Postgraduate qualification in Clinical Practice, Clinical Governance, Health Administration, Public Health, or Business Administration (or working towards)
Research and publication experience in relevant fields
What we offer:
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
Additional leave purchase options and 14 weeks paid parental leave
Flexible working options, including hybrid arrangements
Discounts on everyday products and services
Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family
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