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The General Manager, 585 Arts, will oversee the business aspects of a new performing arts center, leading its launch and day-to-day operations. This includes managing earned revenue and expenses, developing its reputation in the community, and nurturing key relationships with partners.
Job Responsibility:
Drive the final planning to launch the new performing arts complex, designing robust operation systems, policies, and workflows
Coordinate plans with landlord property management to open the venue
Manage launch timelines and track milestones
Ensure venue operations are based on industry best practices and are fully compliant with laws, regulations, and insurance requirements
Complete the recruitment and hiring of venue personnel
Establish and monitor cost recovery models and fee structures
Lead rental program communications effort in collaboration with the marketing team
Develop and implement systems for scheduling, event coordination, service agreements, production logistics, and vendor management
Partner with finance staff to budget, manage, and track earned income and expenses
Supervise the directors of production and audience services
Oversee daily operations and calendar management for performances and events
Manage building systems, maintenance, repairs, and vendor relationships
Liaise with the food & beverage operator, and landlord property and events team
Ensure that safety and compliance procedures are maintained and clearly communicated
Create exceptional experiences and address any venue-centered concerns for artists, renters, audiences, visitors, interns, and staff
Embody the founding intention of 585 Arts as a beneficial presence in the local community
Collaborate with the Community Engagement Manager to distribute, through an equitable process, 25 free rentals each year
Oversee a robust paid high school internship program
Gather and respond to feedback from clients and community partners
Serve as an active member of the senior leadership team
Establish and maintain effective communication systems
Support staff professional development through an equity-centered approach to management
Requirements:
Five to eight years of progressive experience in venue management and operations
Strong track record of leadership in a dynamic, multi-stakeholder environment
Deep understanding of earned income strategies, operational systems, event logistics, financial oversight, and vendor coordination
Experience managing cross-functional teams, implementing infrastructure and processes, and aligning day-to-day operations with long-term strategic goals
Strong organizational, communication, and project management skills
Collaborative, service-oriented mindset
Expertise with venue development or ramp-up, capital project coordination, and public-private partnerships is deeply appreciated
Familiarity with event and rental related software systems
Commitment to equity, access, and inclusive leadership
Ability to foster a culture of transparency, responsiveness, and professionalism
Nice to have:
Expertise with venue development or ramp-up, capital project coordination, and public-private partnerships
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