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Hyatt Logo Hyatt · Hospitality and Tourism

General Maintenance

United States, Scottsdale · Job Posted January 16, 2026
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Job Description

A General Maintenance will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A General Maintenance Engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills.

Job Responsibility

  • Respond and attend to guest repair requests
  • Communicate with guests/customers to resolve maintenance issues
  • Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication
  • Visually inspect tools, equipment, or machines
  • Carry equipment (e.g., tools, radio)
  • Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings
  • Display basic knowledge to test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items
  • Program TV's and perform general housekeeping and engineering-related inventory duties
  • Use the Lockout/Tagout system before performing any maintenance work
  • Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers
  • Display basic computer skills

Requirements

  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance
  • Move up and down stairs, service ramps, and/or ladders
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Enter and locate work-related information using computers
  • Perform other reasonable job duties as requested

What we offer

  • Enjoy free employee meals in our employee dining hall
  • Discounted & Complimentary Hotel Room Nights
  • Medical Dental and Vision Insurance (Full-time colleagues)
  • Retirement savings plan
  • Excellent training and professional development
  • Opportunities to work around the world with Hyatt Hotels and Resorts
  • Tuition/Wellness reimbursement, up to $1,000 a year
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