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A General Maintenance will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A General Maintenance Engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills.
Job Responsibility:
Respond and attend to guest repair requests
Communicate with guests/customers to resolve maintenance issues
Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication
Visually inspect tools, equipment, or machines
Carry equipment (e.g., tools, radio)
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings
Display basic knowledge to test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items
Program TV's and perform general housekeeping and engineering-related inventory duties
Use the Lockout/Tagout system before performing any maintenance work
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers
Display basic computer skills
Requirements:
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance
Move up and down stairs, service ramps, and/or ladders
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Enter and locate work-related information using computers
Perform other reasonable job duties as requested
What we offer:
Enjoy free employee meals in our employee dining hall
Discounted & Complimentary Hotel Room Nights
Medical Dental and Vision Insurance (Full-time colleagues)
Retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Tuition/Wellness reimbursement, up to $1,000 a year