General Maintenance Guest Request Engineer

• Respond promptly to guest maintenance requests to minimize impact on the guest experience
• Diagnose and resolve issues in guest rooms efficiently, ensuring repairs meet quality and safety standards
• Communicate effectively with guests when necessary to provide updates or clarify service details
• Collaborate closely with the Rooms Division team to prioritize and complete requests in a timely manner
• Follow all safety protocols and maintain a professional demeanor while working in guest areas
• Perform general maintenance and repairs in guest rooms, meeting spaces, and front of house areas
• Perform guest room and public area entry-level preventative maintenance
• Perform some repairs on mechanical, electrical, kitchen, and laundry equipment

• A minimum of 1 year building maintenance experience required, with hotel experience preferred
• Good customer skills
• Must have open availability Friday - Tuesday, 8:00AM - 4:30PM, including holidays
• Ability to walk or stand for long periods of time
• Ability to lift, push, pull, and/or carry at least 50 lbs

Hotel experience preferred

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Free employee meals in employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more