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This is an exciting opportunity for an individual from an Aircraft Maintenance Engineer and/or Pilot background seeking to develop their career in the field of Aviation Claims. Reporting to the Managing Director – Germany, the General Aviation Surveyor will have accountability for McLarens Aviation claims handling, assignments, reporting, file management and time recording. These tasks will be carried out in accordance with company procedures and with full use of the McLarens One claims management system.
Job Responsibility:
Performing loss survey work, technical appraisals and reporting on behalf of insurers and interested parties, undertaking consultancy tasks as required
Effectively managing project files and work in progress with timely responses to instructions and enquiries
Close liaison with clients and colleagues regarding claims handling
Ensuring activities meet and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care
Developing awareness of market and competitor activities and provide relevant reports and information
Identifying and contributing to new business development opportunities
Forging stronger partnerships with key accounts to maximise revenue opportunities and account retention
Carrying out PR activities for McLarens Aviation
Requirements:
Licensed Aircraft Maintenance Engineer
Practical experience in the areas of aircraft repair and maintenance on a variety of aircraft
Fluency in English and German
The ability to prepare concise and accurate assessments and comprehensive, well-structured reports for technical and non-technical readers
Analytical, reasoned and methodical approach
Team player with strong current technical knowledge
Effective communication and interpersonal skills to enable development of working relationships with clients and colleagues
Ability to work independently and to deal effectively with multiple priorities and conflicting demands
Computer literacy with a practical understanding of MS Word, Excel and PowerPoint
Nice to have:
Experience within the General Aviation and rotary wing sector
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