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General Assistant

United Kingdom, Nottingham Employment contract 12.21 GBP / Hour · Job Posted February 18, 2026
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Job Description

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Responsibility

  • Provide excellent customer service to guests and colleagues
  • Assist with food preparation and presentation, ensuring high standards of hygiene and quality
  • Maintain cleanliness and organisation in the dining and kitchen areas
  • Operate cash registers and handle transactions accurately
  • Restock supplies and monitor inventory levels
  • Support the team during peak hours and special events
  • Adhere to health and safety regulations at all times
  • Perform additional duties as assigned by the management team

Requirements

  • Excellent customer service skills with a friendly and supportive demeanour
  • Basic knowledge of food handling and hygiene practices
  • Strong time keeping abilities and capacity to multitask in a fast-paced environment
  • Team player with a positive attitude and willingness to learn
  • Flexibility to work varying shifts, including weekends and evenings as required
  • Ability to stand for extended periods and lift moderate weights
  • Strong communication skills and attention to detail

Nice to have

  • Previous experience in hospitality or food service is desirable
  • Food hygiene certificate is preferred but not essential

What we offer

  • Additional holiday for your birthday
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app
  • high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

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