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As a General Assistant you will be responsible for delivering an unrivalled standard of guest experience in the cinema with superior customer service and the ability to drive product sales. You will be part of a team who also shares your passion for cinema, and you will be responsible for greeting and guiding our guests through the customer experience.
Job Responsibility:
Providing an excellent standard of customer service to cinema visitors
Serving at ticket and refreshment counters
Keeping the cinema, auditoria and facilities clean & tidy
Answering customer queries about the latest releases
Ensuring every guest has a great experience
Requirements:
Exceptional attitude towards customer service
Desire to create a first-class experience for customers
Passionate individual with a love of cinema
Positive can-do attitude
Ability to work in a fast-paced environment
Confident communication and team working skills
Adaptable and willing to work across all departments
Desire to engage with customers to drive sales and deliver a superior guest experience
Able to work unsociable hours, evenings and weekends
Flexible with hours of work
Have a safe way to get home from work late at night
What we offer:
Flexible shift patterns
Chance to develop within an enthusiastic team
Employees passes for use by you or your friends & family
Free popcorn and drink whilst on shift
30% discount off food and drinks when you visit the cinema including in-cinema Costa coffee stores
Free access to confidential employee assistance programme
High street discounts
Fantastic training & career development opportunities