General Assistant Job at Longleat Enterprises Limited (Cheddar)

General Assistant

Longleat Enterprises Limited

Location:
United Kingdom , Cheddar

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

10.30 - 12.21 GBP / Hour

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Job Description:

We are delighted to offer an opportunity for a General Assistant to join our team at Cheddar Gorge and Caves! This diverse role, offered on a fixed-term basis, would suit individuals who love variety, history, the outdoors, as well as communicating and sharing experiences with visitors with the enthusiasm that gives our guests an unforgettable day. Reporting to the Assistant Operations Manager, you’ll be the first point of contact for our guests, correctly informing them of the activities on offer whilst ensuring that the site is clean and safe for guests, visitors and colleagues. The work is varied with elements of routine and reactiveness, working throughout all of the 3 operational departments at Cheddar including operations, retail (Gift Shop) and Food & Beverage (Café).

Job Responsibility:

Provide the highest standard of service to customers in a polite, courteous and helpful manner
Ensure the highest standards of presentation and cleanliness throughout the premises
Have a good knowledge of Cheddar Gorge and Caves, its attractions and history
Provide guided tours and interpretation in the Caves and the Museum including fire lighting and flint knapping
Understand and have the ability deliver food service safety compliance to the requirements of the Longleat food corporate policy
Assist with the rotation of stock, reporting any short dated lines to the retail office
Operate the tills and be responsible for the security and accounting of all moneys handled during transactions in line with the cash handling procedure

Requirements:

Self-motivated with excellent customer service skills
Experience of providing tours or sharing verbal information to groups of people
Experience of communicating with the general public
Excellent written and verbal communication skills
Able to work outside in all weathers
Knowledge of pre - history, geology, Victorian history
Experience of till operation

What we offer:

29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service
Unlimited free entry to Longleat and Cheddar Gorge and Caves for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Membership for Friends and Family
Discounts on food and beverages and retail merchandise
Discounts on Longleat VIP Experiences and Accommodation
Discretionary bonus scheme
Employee Assistance Programme
Employer contributory pension scheme
Life assurance scheme
Perks at work
Range of flexible working schemes

Additional Information:

Job Posted:
March 05, 2026

Expiration:
March 22, 2026

Work Type:

On-site work

Longleat Enterprises Limited - All Job Offers

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