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GenAI Product Management Lead - Global Ops AI COE

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States , Charlotte

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Wells Fargo is seeking a visionary and execution-focused Lead Digital Product Manager to drive the strategy, architecture, and delivery of GenAI and Agentic AI initiatives. This role will lead cross-functional teams to build scalable, intelligent solutions that transform user experiences and operational efficiency across the enterprise.

Job Responsibility:

  • Define and own the product vision, roadmap, and success metrics for Generative Artificial Intelligence (GenAI) and Agentic Artificial Intelligence (Agentic AI) solutions
  • Lead end-to-end delivery of AI-powered products, from ideation through deployment and iteration
  • Collaborate with engineering, data science, design, and business stakeholders to ensure alignment and impact
  • Architect agentic systems that leverage autonomous workflows, memory, planning, and tool use
  • Evaluate and integrate GenAI models (e.g., Large Language Models (LLMs), multimodal models) into enterprise-grade applications
  • Ensure compliance with governance, security, and ethical AI standards
  • Champion experimentation, rapid prototyping, and continuous learning
  • Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
  • Act as key participant in large-scale planning
  • Review and analyze complex digital strategy for product/functionality/experience area
  • Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
  • Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
  • Lead a broad team of digital professionals to meet deliverables and drive new initiatives
  • Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
  • Potentially lead projects, teams or serve as a peer mentor

Requirements:

  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years in digital product management, including 2+ years with GenAI or agentic AI
  • Expertise in autonomous agents, memory, planning, and tool integration
  • Hands-on with OpenAI, Anthropic, Vertex AI, and Azure OpenAI
  • Knowledge of Business Process Model and Notation (BPMN)
  • Proven success launching scalable AI in regulated environments
  • Strong communicator with cross-functional alignment experience
  • Skilled in agile frameworks and end-to-end product lifecycle
  • Experience with synthetic agents, voice interfaces, or automation tools
  • AI/ML, data science, or architecture experience
  • able to bridge tech and business
  • Knowledge of financial regulations and responsible AI practices
  • MBA or MS in Computer Science or related field
  • Familiarity with Google ADK and Microsoft Copilot Studio
  • Ability to align product strategy with business and AI trends
  • Skilled in risk mitigation, dependency management, and timely delivery
  • Promotes experimentation and continuous improvement
  • Connects technical, business, and compliance teams
  • Focus on intuitive, engaging client experiences
  • Uses KPIs for data-driven decisions and optimization
  • Mentors junior PMs and fosters a high-performing team culture
What we offer:
  • robust benefits
  • competitive compensation
  • programs designed to help you find work-life balance and well-being
  • rewarded for investing in your community
  • celebrated for being your authentic self
  • empowered to grow

Additional Information:

Job Posted:
January 25, 2026

Expiration:
January 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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