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Gen AI Adoption Lead

https://www.citi.com/ Logo

Citi

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Location:
Poland, Warsaw

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Join our newly established and dynamic Cyber Risk Team in Warsaw and play a pivotal role in transforming Citi's risk management capabilities through the adoption of Generative AI (GenAI). The Gen AI Adoption Lead will manage high-impact initiatives across client engagement, advisor support, operations, and risk management while ensuring responsible AI development and adherence to regulatory expectations.

Job Responsibility:

  • lead the end-to-end lifecycle of GenAI-powered solutions, from design and development to deployment and ongoing optimization, aligning with key business priorities and risk mitigation strategies
  • manage a portfolio of high-impact GenAI initiatives spanning client engagement, advisor support, operations, and risk management, ensuring alignment with strategic goals and measurable outcomes
  • collaborate closely with legal, risk, and compliance teams to ensure responsible AI development, ethical considerations, and adherence to evolving regulatory expectations
  • define and track key performance indicators (KPIs) to measure the business impact of GenAI solutions, monitor adoption rates, and assess model performance, providing data-driven insights for continuous improvement
  • stay at the forefront of AI research, monitor the vendor landscape, and track regulatory developments to inform innovation strategy, identify emerging opportunities, and ensure compliance
  • proactively identify opportunities to enhance and contribute to the implementation of common data standards, streamlined processes, and integrated technology platforms to support GenAI initiatives
  • support ad-hoc activities for the TCCORO organization, including drafting presentations for senior leadership, coordinating deliverables related to audits and examinations, and maintaining data for executive reporting.

Requirements:

  • 10+ years of progressive experience in financial services, with a minimum of 5 years directly leading AI/ML or data-driven product delivery efforts
  • deep technical expertise in generative AI technologies, including Large Language Models (LLMs), embeddings, prompt engineering, Retrieval-Augmented Generation (RAG), and related techniques, with a strong understanding of their application in enterprise settings
  • proven track record of successfully launching AI products in close collaboration with technology, business, and risk functions, demonstrating the ability to navigate complex organizational structures and deliver tangible results
  • demonstrated experience working with regulatory stakeholders and a solid understanding of ethical AI principles, including fairness, transparency, and accountability
  • exceptional communication and presentation skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences and influence stakeholders across business lines and functions
  • excellent project management skills, communication, teamwork, people skills and the ability to translate complex data into meaningful insights
  • ability to prioritize effectively on projects and the skills to adapt quickly to new challenges and concepts
  • bachelor’s degree in a technical or quantitative field (e.g., Computer Science, Mathematics, Statistics, Econometrics, etc.)
  • advanced degree (Master’s or Ph.D.) is strongly preferred
  • relevant certifications in AI, Machine Learning, or related fields are a plus.

Nice to have:

  • advanced degree (Master’s or Ph.D.) is strongly preferred
  • relevant certifications in AI, Machine Learning, or related fields are a plus.
What we offer:
  • private medical care program
  • life insurance program
  • pension plan contribution (PPE program)
  • employee assistance program
  • paid parental leave program (maternity and paternity leave)
  • sport card
  • holidays allowance
  • sport and team recreation activities
  • special offers and discounts for employees
  • access to an array of learning and development resources
  • a discretional annual performance related bonus
  • a chance to make a difference with various affinity networks and charity initiatives.

Additional Information:

Job Posted:
May 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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