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Our client empowers organizations worldwide to strategically acquire and optimize software investments, embrace cloud and AI technologies, and drive innovation through enhanced efficiency. They are a trusted advisor in strategic software acquisition, continual IT estate optimization, and maximizing returns on investments in cloud, data, and AI.
Job Responsibility:
Secure, automate, and monitor cloud infrastructure
Troubleshooting issues in the operational environments, including follow-up problem resolution, root cause analysis and change implementation
Support the implementation of GCP Landing Zones to establish secure and scalable cloud infrastructure
Contribute to writing and maintaining CI/CD pipelines, improving development and deployment processes
Perform operational tasks for multiple services and technologies according to agreed SLA levels
Create knowledge articles that can help to troubleshoot platform related issues
Maintain and monitor the healthy state of end-customer environments
Update support and operational documentation as required
Integrate monitoring solutions with internal Incident management people, process and tools
Gather requirements and provide continuous feedback loops between IT security and the Cloud CoE team
Requirements:
1-3 years of relevant experience as Cloud Solutions Expert working with GCP, especially with GCP networking solutions
Hands-on knowledge of Terraform for deploying GCP resources
Awareness of ITSM frameworks (Support, Delivery and Implementation)
Knowledge of Azure DevOps and GitHub
Experience in dealing with multiple support groups that contribute to a service
Experience with Firewalls and IT security
Basic understanding and experience with ITSM systems
Experience with networks (OSI layers, TCP/IP, Routes, VPN)
Experience with installing, and configuring Linux based environments (RHEL)
Experience with DevOps tools
What we offer:
Flexible working conditions
Opportunity for professional development
Freedom to develop independent processes within your team