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We are seeking a visionary leader to spearhead the technology enablement and transformation agenda within a Global Business Services (GBS) environment. This role is pivotal in shaping the digital roadmap, driving enterprise-wide efficiency, and ensuring seamless integration of technology and processes across multiple functions and business entities.
Job Responsibility:
Lead the rollout and integration of technology platforms across multiple operating companies and shared service functions
Partner closely with business and functional leaders to ensure smooth system onboarding, process alignment, and effective adoption of digital tools
Oversee system architecture, cybersecurity compliance, and adherence to corporate technology standards
Identify and execute opportunities for automation, process simplification, and technology-led optimization
Drive continuous improvement programs to strengthen productivity, service delivery, and business agility
Champion the adoption of emerging technologies to ensure the GBS organization remains future-ready and competitive
Define and maintain a long-term digital roadmap aligned with GBS strategic goals and enterprise priorities
Establish governance models to ensure operational sustainability, scalability, and value realization from transformation initiatives
Track and report key performance indicators (KPIs) to measure the business impact of digital programs
Act as a strategic partner to functions such as Finance, HR, Procurement, Legal, and IT to co-create digital solutions that enhance business outcomes
Lead change management initiatives, ensuring stakeholder alignment and adoption of new ways of working
Provide executive-level updates on project milestones, risks, and transformation progress
Build and lead a team of professionals specializing in business transformation, technology enablement, and digital operations
Drive capability-building programs to cultivate internal expertise in data analytics, automation, and next-generation technologies
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