GBS Order to Cash (O2C) Lead

I am currently working with an international retail provider, who are searching for a GBS Order to Cash (O2C) Lead to join their team. You will be joining a business committed to championing long-term wellbeing and making a meaningful contribution. The organisation is focused on creating an extraordinary and lasting impact, supporting both the people it serves and the communities within its network. This exciting opportunity comes at a time of exciting change, growth and transformation, with the business investing in strengthening global operations and capabilities; and you will be a key contributor to help drive and deliver this. In this role, you will be responsible for overseeing the end-to-end O2C operations within a multi entity international environment, ensuring efficiency, accuracy, and alignment with business goals. You will manage operations delivered through their partner, driving operational excellence and driving continuous process improvement using technology and automation. Working closely with regional and country teams, you will implement best practices, standardise policies, monitor KPIs, and support compliance, risk management, and accurate month-end close processes. This senior leadership role offers the opportunity to shape the evolution of the global O2C function at a pivotal time for the business.