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Gbo knowledge management specialist

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IKEA

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Location:
Poland , Poznań

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As the GBO P&C Knowledge Management Specialist, you will be responsible for the implementation of a knowledge management approach for P&C Services at GBO function.

Job Responsibility:

  • review of KM knowledge articles' quality and usability according to the agreed SLAs and its continuous improvement
  • cooperation with knowledge partners on setting up, reviewing, and updating knowledge articles at the Now P&C service portal
  • support in identifying the best practices & knowledge that has been created
  • working in partnership with GBO P&C Service teams and the project team
  • leading continuous improvement initiatives around the knowledge management area

Requirements:

  • bachelor’s degree with 5+ years of experience or a Master’s degree with 3+ years of experience in knowledge management, organizational learning, international development, international affairs, or a relevant advanced degree (nice to have but not mandatory)
  • fluent in English
  • excellent working knowledge management capabilities, understanding of the importance and process of knowledge management
  • good team player who knows how to lead your own tasks, projects, and initiatives independently
  • strong influencing and communication skills and the ability to collaborate across all levels of the organisation
  • passionate about the power of knowledge management within the organisation
  • knowledge of end-to-end (E2E) process design and process improvement
What we offer:
  • remote/hybrid working model
  • fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
  • free underground parking with electric charger and bicycle parking
  • stable employment (employment contract)
  • flexible terms of employment (depending on the team – full-time and part-time)
  • flexible working hours (we start work between 7 and 10 a.m.)
  • annual appreciation bonus dependent on performance in the relevant fiscal year
  • home work allowance
  • cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
  • Tack! loyalty programme for employees – working with us longer earns you an additional financial bonus
  • private medical care for IKEA employees and their families
  • wellbeing support – Edenred prepaid lunch card, Employee Support Programme – support in difficult life situations
  • personal accident insurance and pension plan
  • jubilee awards, gifts and special events
  • additional 4-week paternity leave
  • cofinancing of language courses

Additional Information:

Job Posted:
December 28, 2025

Work Type:
Remote work
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