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Gate Greeter

United States, Captiva Employment contract 18.00 USD / Hour · Job Posted May 16, 2026
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Job Description

Gate Greeter Attendant plays a crucial role in ensuring the security and hospitality of South Seas. This position is responsible for attending the resort gate, greeting guests, owners, and vendors, and maintaining a welcoming yet secure environment. The attendant ensures that only authorized individuals enter the resort and assists them with directions, keys, parking passes, and other necessary information or services.

Job Responsibility

  • Greet guests and visitors warmly
  • Monitor and control access to the resort
  • Prepare and distribute parking passes
  • Maintain accurate records of individuals entering and exiting
  • Provide clear and accurate directions
  • Provide keys to guests and vendors
  • Hand out welcome packets, resort maps, and other materials
  • Act as first point of contact for vendors, guests, and owners
  • Utilize the resort's Property Management System (PMS) and Key System
  • Prepare and submit daily reports of gate activity
  • Maintain a vigilant presence at the gate
  • Assist with other tasks as assigned by the Guest Services Management Team

Requirements

  • Education: High school diploma or equivalent
  • Experience: Prior experience in a customer service or security role is preferred
  • Skills: Strong interpersonal and communication skills, attention to detail, ability to handle multiple tasks, proficiency in using a Property Management System (PMS), and basic computer skills
  • Attributes: Friendly and welcoming demeanor, professional appearance, reliable, and able to work independently or as part of a team.

What we offer

  • Low-cost Medical, Dental, Vision Plans
  • Paid Life Insurance
  • Short- and Long-Term Disability
  • Paid Time Off & Holidays
  • 401(k) with 100% match up to 4 percent
  • Commuter and Company-paid Toll Programs

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