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Gate Greeter Attendant

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South Seas

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Location:
United States , Captiva

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Contract Type:
Not provided

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Salary:

18.00 USD / Hour

Job Description:

The Gate Greeter Attendant plays a crucial role in ensuring the security and hospitality of South Seas. This position is responsible for attending the resort gate, greeting guests, owners, and vendors, and maintaining a welcoming yet secure environment. The attendant ensures that only authorized individuals enter the resort and assists them with directions, keys, parking passes, and other necessary information or services.

Job Responsibility:

  • Greet guests, owners and vendors as they arrive at the resort gate
  • Be ready to assist, stationed in front of gate area, to provide efficient service
  • Monitor and control access to the resort, ensuring only authorized individuals enter
  • Open the gate for arrivals and ensure proper identification and permissions
  • Prepare and distribute parking passes for all arrivals
  • Log all issued passes
  • Ensure updated and correct permanent parking decals are on vehicles
  • Maintain accurate records of all individuals who enter and exit the resort
  • Track where vendor, owners and guests are headed and provide necessary information to the appropriate departments
  • Provide clear and accurate directions to all guests, vendors, and owners
  • Provide keys to guests and vendors as needed, ensuring all keys are tracked and returned
  • Conduct daily checks on the key box, sorting and returning keys to the Front Desk or KeyWatcher system
  • Hand out welcome packets, resort maps, and other materials to arrivals as required
  • Act as the first point of contact for vendors, guests, and owners at arrival, and communicate with and between guest services and security as needed
  • Coordinating with the Front Desk to assist with arrivals, departures, and any guest needs
  • Assist with guest arrivals and departures as needed
  • Utilize the resort's Property Management System (PMS), and Key System to access guest details, manage keys, and assist with other guest-related functions
  • Prepare and submit daily reports of gate activity
  • Maintain a vigilant presence at the gate to deter unauthorized access and enhance the resort's overall guest service experience and security
  • Assist with other tasks as assigned by the Guest Services Management Team

Requirements:

  • High school diploma or equivalent
  • Prior experience in a customer service or security role is preferred
  • Strong interpersonal and communication skills
  • Attention to detail
  • Ability to handle multiple tasks
  • Proficiency in using a Property Management System (PMS)
  • Basic computer skills
  • Friendly and welcoming demeanor
  • Professional appearance
  • Reliable
  • Able to work independently or as part of a team
  • The position involves working outdoors in varied weather conditions
  • Requires standing for extended periods
What we offer:
  • Low-cost Medical, Dental, Vision Plans
  • Paid Life Insurance
  • Short- and Long-Term Disability
  • Paid Time Off & Holidays
  • 401(k) with 100% match up to 4 percent
  • Commuter and Company-paid Toll Programs

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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