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We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous garden/hardware experience is a plus but not a requirement as we provide extensive training. At FL Davis Ace Hardware, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
Job Responsibility:
Assist customers with plant and gardening product selections and inquiries
Maintain a clean and organized garden section
Provide knowledgeable advice and tips on plant care and gardening techniques
Rotating stock to maintain freshness, and identifying potential overstock issues
Monitor/maintain the health of plants by watering, weeding, pruning, fertilizing, and treating pests and diseases
Engage with customers, provide plant selection advice, promote products, and address customer concerns
Design and maintain attractive plant displays, including signage and pricing, to maximize sales potential
Execute daily operational, day-to-day goals, and priorities assigned by store management
Cooperate with others and work well as part of a retail team, actively participate in huddle meetings, and share ideas for improvement
Install/remove promotional bin tags from displays and price tags as required by sales events, flyers, etc
Restock merchandise displays as needed, watch end caps and side wings
Handle special orders for all non-stock items
Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting
Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly
Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them
Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question
Maintain awareness of all promotions and advertisement so you can tell customers about special sales
Always wear your radio and headset in order to effectively communicate with other associates or management
Assist customers with large or heavy items as needed
Requirements:
A strong understanding of plant identification, plant care practices, gardening techniques, pest and disease management
Basic horticulture knowledge
Able to communicate professionally with customers and team members
Skilled at providing prompt, friendly and attentive customer service
Strong organizational skills with a passion for details
Willing to learn all areas of the store and help train others
Proven track record of being a team player
Knowledge and experience of Lawn and Garden department is strongly desired
A continuous pattern of regular and prompt attendance is required
Availability must be flexible including mornings, evenings, weekends, and holidays
Bilingual (Spanish) verbal and written communication skills strongly preferred
Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
Move and handle merchandise up to 80 pounds
Nice to have:
Previous garden/hardware experience
Bilingual (Spanish) verbal and written communication skills
What we offer:
Paid time off
Health Insurance offered for full time
Dental and vision offered for full time and part time
short term disability, long term disability, cancer, life, & AD&D offered for full time