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Are you passionate about plants and do you have a flair for leadership and a desire to make a difference in a dynamic and growing environment? We're looking for an enthusiastic Plant Area Manager to join our team, and no formal horticultural experience is required! Our Hillier Garden Centre at Syon Park, is a well-established and popular destination for gardening enthusiasts. We are dedicated to providing our customers with a diverse range of high-quality plants, gardening supplies, and exceptional service. Our mission is to inspire and support our customers in creating beautiful and sustainable outdoor spaces.
Job Responsibility:
Overseeing the daily operations of our plant area
Ensuring our plants are well cared for
Creating visually stunning displays
Providing advice to our customers
Requirements:
Previous experience in retail management
A passion for plants and gardening
Excellent customer service and communication skills
Ability to manage and motivate a team
Strong organizational and time-management skills
Experience of managing budgets, sales targets, cost control, and improving profitability
Ability to lead, inspire, and motivate a diverse team of staff
Strong delegation skills
Problem-solving mindset
Excellent interpersonal and communication skills
A natural ability to handle complaints and feedback professionally and proactively
Passion for customer service
Strong multitasking abilities
High attention to detail
Ability to adapt to seasonal demands and changes in customer preferences
Willingness to work flexible hours, including weekends and Bank Holidays
Enthusiasm for sustainability and environmentally friendly practices
Ability to stay calm and composed in a challenging environment
Initiative to take ownership of tasks and make decisions
What we offer:
Life assurance at 4 x annual salary
Option to join enhanced group pension plan
Sociable hours
Full training
Online Learning Hub
Employee discount of 20%
Discount of 50% on restaurant menu whilst on shift
31 days annual leave
Free onsite parking
Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters
Company Christmas gifts
Free access to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally