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Are you passionate about plants and do you have a flair for leadership and a desire to make a difference in a dynamic and growing environment? We are looking for an enthusiastic Plant Area Manager to join our team, and no formal horticultural experience is required! Our Hillier Garden Centre at Three Legged Cross, is a well-established and popular destination for gardening enthusiasts. We are dedicated to providing our customers with a diverse range of high-quality plants, gardening supplies, and exceptional service. Our mission is to inspire and support our customers in creating beautiful and sustainable outdoor spaces. As the Plant Area Manager, you will play a pivotal role in overseeing the daily operations of our plant area. You'll be responsible for ensuring our plants are well cared for, creating visually stunning displays, and providing advice to our customers. Your passion for plants and ability to lead a team will be key to your success in this role. You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.
Job Responsibility:
Overseeing the daily operations of our plant area
Ensuring our plants are well cared for
Creating visually stunning displays
Providing advice to our customers
Requirements:
Previous experience in retail management
A passion for plants and gardening
Excellent customer service and communication skills
Ability to manage and motivate a team
Strong organizational and time management skills
Experience of managing budgets, sales targets, cost control, and improving profitability
Ability to lead, inspire, and motivate a diverse team of staff
Strong delegation skills to ensure efficient task distribution across the team/other departments
Problem solving mindset to address daily operational challenges swiftly and effectively
Excellent interpersonal and communication skills, ensuring that customers have a positive shopping experience
A natural ability to manage complaints and feedback professionally and proactively
Passion for customer service and the ability to create a welcoming environment
Strong multitasking abilities to manage the plant area, including stock control, operations, and staffing
High attention to detail, ensuring the plant area is well presented and efficiently managed
Ability to adapt to seasonal demands and changes in customer preferences
Willingness to work flexible hours, including weekends and Bank Holidays
Enthusiasm for sustainability and environmentally friendly practices
Ability to stay calm and composed in a challenging environment, particularly during busy seasons
Initiative to take ownership of tasks and make decisions that benefit the business
Candidates must already be located in the UK and have right to work status
What we offer:
Life assurance at 4 x annual salary
Option to join enhanced group pension plan
Sociable hours
Full training
Online Learning Hub
Employee discount of 20%
Discount of 50% on restaurant menu whilst on shift
31 days annual leave
Free onsite parking
Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters
Company Christmas gifts (eligibility based on start date with Company)
Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
Free entry to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally