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Garden Centre Restaurant Manager

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Location:
United Kingdom , Brentford

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Contract Type:
Employment contract

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Salary:

35000.00 GBP / Year

Job Description:

Our Hillier Garden Centre at Syon Park is a well-established and popular destination for gardening enthusiasts, offering a wide range of plants, gifts, and outdoor living products. Our on-site restaurant is a key part of the experience, providing our customers with delicious, freshly prepared meals, light snacks, cakes, and beverages. We are seeking an experienced and enthusiastic Restaurant Manager to oversee the daily operations of our restaurant. In this role, you will be responsible for ensuring the highest standards of customer service, food quality, and operational efficiency. You will lead a dedicated team, manage stock and supplies, control costs, and work closely with the Garden Centre Manager to maximize the restaurant’s success. This is a full‑time, permanent position, working 37.5 hours per week. Hours are scheduled on a rota basis and averaged over a two‑week pattern.

Job Responsibility:

  • Oversee the daily operations of our restaurant
  • Ensure the highest standards of customer service, food quality, and operational efficiency
  • Lead a dedicated team
  • Manage stock and supplies
  • Control costs
  • Work closely with the Garden Centre Manager to maximize the restaurant’s success

Requirements:

  • Worked in hospitality at management level for both front and back of house
  • A good level of kitchen experience and food knowledge with the ability to ‘step in and support’ if and when required
  • Thorough understanding of allergens
  • Knowledgeable in maintaining and monitoring Health and Safety in department
  • Strong communication and interpersonal skills to deal with employees at all levels, as well as external contacts
  • Able to be responsive to challenges and demonstrate a ‘can do’ approach
  • Remains calm under pressure
  • Effective time management
  • Eager to support and contribute to the wider team
  • Work with energy, pace and passion
  • Good organisation and prioritisation skills
  • Exceptional attention to detail and forward-thinking ethos
  • Demonstrate a professional, enthusiastic and flexible approach
  • Able to promote excellent team work to achieve exceptional customer experience
What we offer:
  • Sociable hours (daytime only)
  • Enhanced pension Scheme
  • Life assurance
  • Full training
  • Online Learning Hub
  • Employee discount of 20%
  • Discount of 50% on restaurant menu whilst on shift
  • 31 days annual leave (pro-rata if part time)
  • Free on-site parking
  • Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters
  • Company Christmas gifts (eligibility based on start date with Company)
  • Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
  • Free solo entry to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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