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Our Hillier Garden Centre at Hampton in Arden is a well-established and popular destination for gardening enthusiasts, offering a wide range of plants, gifts, and outdoor living products. Our on-site restaurant is a key part of the experience, providing our customers with delicious, freshly prepared meals, light snacks, cakes, and beverages. We are seeking an experienced and enthusiastic Restaurant Manager to oversee the daily operations of our restaurant. In this role, you will be responsible for ensuring the highest standards of customer service, food quality, and operational efficiency. You will lead a dedicated team, manage stock and supplies, control costs, and work closely with the Garden Centre Manager to maximize the restaurant’s success. This is a full‑time, permanent position, working 37.5 hours per week. Hours are scheduled on a rota basis and averaged over a two‑week pattern. You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.
Job Responsibility:
Oversee the daily operations of our restaurant
Ensure the highest standards of customer service, food quality, and operational efficiency
Lead a dedicated team
Manage stock and supplies
Control costs
Work closely with the Garden Centre Manager to maximize the restaurant’s success
Requirements:
Worked in hospitality at management level for both front and back of house
A good level of kitchen experience and food knowledge with the ability to ‘step in and support’ if and when required
Thorough understanding of allergens
Knowledgeable in maintaining and monitoring Health and Safety in department
Strong communication and interpersonal skills to deal with employees at all levels, as well as external contacts
Able to be responsive to challenges and demonstrate a ‘can do’ approach
Remains calm under pressure
Effective time management
Eager to support and contribute to the wider team
Work with energy, pace and passion
Good organisation and prioritisation skills
Exceptional attention to detail and forward-thinking ethos
Demonstrate a professional, enthusiastic and flexible approach
Able to promote excellent team work to achieve exceptional customer experience
What we offer:
Sociable hours (daytime only)
Alternate weekend working
Enhanced pension Scheme
Life assurance
Full training
Online Learning Hub
Employee discount of 20%
Discount of 50% on restaurant menu whilst on shift
31 days annual leave (pro-rata if part time)
Free on-site parking
Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters
Company Christmas gifts (eligibility based on start date with Company)
Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
Free solo entry to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally