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Garden Centre Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Andover

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Category:
-

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Contract Type:
Not provided

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Salary:

50000.00 GBP / Year

Job Description:

We are looking for an experienced and motivated Garden Centre Manager to lead the day‑to‑day operation of our flagship Hillier Garden Centre in Weyhill, one of the newest centres to join the Hillier family. Opened in March 2023, Weyhill is a bright, spacious, destination brimming with quality, seasonal plants and supported by a knowledgeable, enthusiastic team who love helping customers find inspiration for their gardens. Alongside our thriving retail operation, including a popular gift and homeware department and the Rosebourne food hall offering fresh, local produce, the centre is also home to the newly refurbished and recently re‑opened Edwin & Betsy’s restaurant. This open‑plan dining space offers freshly prepared meals, homemade food, and relaxed dining at the heart of the centre. Whether visitors are enjoying coffee and cake, a family lunch, or a moment of calm during their shop, Edwin & Betsy’s has quickly become a standout feature of the Weyhill experience. This is an exciting opportunity for a dynamic leader who thrives in a customer‑focused environment, enjoys a varied and hands‑on role, and can bring together exceptional retail and hospitality standards to deliver an outstanding experience for every visitor.

Job Responsibility:

  • Leading all areas of the garden centre, with a strong focus on retail performance, customer experience, and commercial standards
  • Overseeing the newly refurbished Edwin & Betsy’s restaurant and ensuring seamless coordination between retail and hospitality
  • Managing stock levels, supply chains, merchandising, and promotional activity
  • Delivering exceptional customer service and maintaining high presentation standards across all departments
  • Planning and delivering seasonal events, promotions, and customer engagement activities
  • Monitoring budgets, controlling costs, and driving commercial performance
  • Leading and developing teams across retail and hospitality, including staffing, rotas, recruitment, and performance reviews
  • Ensuring compliance with all health, safety, and food hygiene requirements
  • Maintaining safe working practices and completing risk assessments
  • Managing stock, monitoring wastage, and maximising margin potential
  • Overseeing accurate till operations, cash handling, and banking procedures
  • Acting as a key holder and participating in the duty manager rota
  • Working closely with HR on performance, conduct, and employee matters

Requirements:

  • Proven retail management experience, ideally within a garden centre or similar commercial environment
  • Strong leadership skills with experience managing diverse teams
  • Confidence in managing budgets, sales targets, and cost control
  • Excellent communication and customer service skills
  • Ability to multitask and manage competing priorities across retail and hospitality
  • Inspiring leadership style with the ability to motivate and support teams
  • Calm, resilient, and composed in a fast‑paced environment
  • High attention to detail and commitment to maintaining high standards
  • Commercially minded with a focus on sales growth and customer engagement
  • Flexible and adaptable, particularly during peak seasonal periods
  • Passion for sustainability and environmentally friendly practices
  • Strong problem‑solving skills and proactive decision‑making
  • Willingness to work weekends and Bank Holidays
  • A basic DBS check is required for this role (funded by the Company)
What we offer:
  • Car allowance
  • 31 days’ annual leave (inclusive of bank holidays)
  • Employee discount
  • Group Personal Pension Scheme
  • Life Assurance
  • Private Healthcare
  • Employee Assistance Programme with retail discounts
  • Free parking
  • Complimentary access to the Sir Harold Hillier Gardens

Additional Information:

Job Posted:
April 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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