This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an experienced and motivated Garden Centre Manager to lead the day‑to‑day operation of our flagship Hillier Garden Centre in Weyhill, one of the newest centres to join the Hillier family. Opened in March 2023, Weyhill is a bright, spacious, destination brimming with quality, seasonal plants and supported by a knowledgeable, enthusiastic team who love helping customers find inspiration for their gardens. Alongside our thriving retail operation, including a popular gift and homeware department and the Rosebourne food hall offering fresh, local produce, the centre is also home to the newly refurbished and recently re‑opened Edwin & Betsy’s restaurant. This open‑plan dining space offers freshly prepared meals, homemade food, and relaxed dining at the heart of the centre. Whether visitors are enjoying coffee and cake, a family lunch, or a moment of calm during their shop, Edwin & Betsy’s has quickly become a standout feature of the Weyhill experience. This is an exciting opportunity for a dynamic leader who thrives in a customer‑focused environment, enjoys a varied and hands‑on role, and can bring together exceptional retail and hospitality standards to deliver an outstanding experience for every visitor.
Job Responsibility:
Leading all areas of the garden centre, with a strong focus on retail performance, customer experience, and commercial standards
Overseeing the newly refurbished Edwin & Betsy’s restaurant and ensuring seamless coordination between retail and hospitality
Managing stock levels, supply chains, merchandising, and promotional activity
Delivering exceptional customer service and maintaining high presentation standards across all departments
Planning and delivering seasonal events, promotions, and customer engagement activities
Monitoring budgets, controlling costs, and driving commercial performance
Leading and developing teams across retail and hospitality, including staffing, rotas, recruitment, and performance reviews
Ensuring compliance with all health, safety, and food hygiene requirements
Maintaining safe working practices and completing risk assessments
Managing stock, monitoring wastage, and maximising margin potential
Overseeing accurate till operations, cash handling, and banking procedures
Acting as a key holder and participating in the duty manager rota
Working closely with HR on performance, conduct, and employee matters
Requirements:
Proven retail management experience, ideally within a garden centre or similar commercial environment
Strong leadership skills with experience managing diverse teams
Confidence in managing budgets, sales targets, and cost control
Excellent communication and customer service skills
Ability to multitask and manage competing priorities across retail and hospitality
Inspiring leadership style with the ability to motivate and support teams
Calm, resilient, and composed in a fast‑paced environment
High attention to detail and commitment to maintaining high standards
Commercially minded with a focus on sales growth and customer engagement
Flexible and adaptable, particularly during peak seasonal periods
Passion for sustainability and environmentally friendly practices
Strong problem‑solving skills and proactive decision‑making
Willingness to work weekends and Bank Holidays
A basic DBS check is required for this role (funded by the Company)
What we offer:
Car allowance
31 days’ annual leave (inclusive of bank holidays)
Employee discount
Group Personal Pension Scheme
Life Assurance
Private Healthcare
Employee Assistance Programme with retail discounts
Free parking
Complimentary access to the Sir Harold Hillier Gardens