CrawlJobs Logo
360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Gaming Supervisor

United Kingdom, Nottingham 27622.00 GBP / Year · Job Posted March 18, 2026
Apply Position
Job Link Share

Job Description

We are looking for a Gaming Supervisor to provide all customers, guests and visitors with the highest level of customer service to ensure that the unique Metropolitan Gaming experience is always achieved. All gaming supervisors will be required to be skilled in executing Blackjack, Roulette, Three Card Poker and through further training and where required Texas Hold’em Poker and Punto Banco.

Job Responsibility

  • Always oversee gaming activity in a vigilant manner ensuring that relevant legislation and rules of the game are always adhered to
  • Monitor customer play, interreact or intervene when required and ensure that both dealer and others continually promote and support the ethos of safer gaming
  • Maintain and update both formal records and colleagues/senior management of such interactions and any required follow on action is agreed and takes place
  • Ensure accurate player tracking is achieved and that threshold limits relating to buy in, cash out and general level of play are always monitored. In doing so interact or escalate where required in relation to Know Your Customer requirements, source of funds and enhanced due diligence
  • Run casino operations in the absence of an Assistant/Casino Manager and be sole Manager on duty for part or all of shifts, as directed and agreed by senior Venue Management
  • Conduct all levels and types of customer interaction in a sole capacity
  • Consider and undertake gaming, cash desk and customer dispute decisions in a sole capacity
  • Create and support a culture that necessitates complete adherence to internal policies and procedures and abiding by all laws and regulations applicable to the business
  • Protect the Company’s most important asset - its gaming license
  • Promote the licensing objectives as set out in Gambling Act 2005, including all aspects of compliance with AML/CTF and Social Responsibility policies and procedures
  • Adhere to continual reporting requirements to the centralised compliance organisation within CEUK/EMEA or CEUS of routine matters
  • Cooperate fully with regulatory authorities on any requests for information and on any compliance or audit assessments, internal or external

Requirements

  • Holds a valid Personal Management Licence
  • Detailed Knowledge of NEON and functionality
  • Detailed knowledge of AML/SG policy, their application to all situations and able to undertake the required investigation, reporting or escalation
  • Competent knowledge of Slots and ER department, equipment, operation and reporting
  • Able to create and manage break lists
  • Able to undertake leadership duties
  • Able to supervise gaming floor and make decisions in isolation
  • Able to conduct employee appraisals/Snapshots/performance reviews
  • Able to undertake customer interactions at all levels
  • Able to run casino operations in absence of a Casino Manager
  • Able to fully train and multi skill in other departments and make decisions about deployment of self and others to other departments
  • Able to train new dealers/trainee dealer
  • Be multiskilled in other departments and work in other areas as and when required or business demands dictate
  • Exceptional/Role Model Customer service
  • Able to deal AR, Blackjack and Three Card Poker to a higher standard
  • Able to deal Punto Banco to a higher standard
  • Strong understanding of NEON
  • Able to undertake probationary reviews of entry level dealers
  • Able to support/supervise 'pit' of table games
  • Able to competently cover other job roles in other departments e.g. Cash Desk, Reception
  • Complete knowledge, understanding and application of AML/SG policy and regularly guides others or provides direction
  • Aged 18 or above
  • Have the right to work in the UK
  • Flexible scheduling for nights, evenings, weekends and shifts in a 24/7 trading week

What we offer

  • Hourly wage + Service charge + Salary enhancement from midnight + Paid overtime
  • 50% off food and beverages in all of our UK venues
  • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
  • Company Sick Pay
  • Company Pension
  • Life Assurance
  • Refer a friend incentive
  • Financial advice services
  • Employee health and wellbeing services
  • Virtual GP Services
  • Season Ticket Loans
  • Cycle to work scheme
360 Resourcing Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Gaming Supervisor

8 matching positions

Gaming Supervisor

Redcape Hospitality is seeking a Gaming Supervisor to join Shamrock Hotel Mackay...
Location
Location
Australia , West Mackay
Salary
Salary:
Not provided
redcape.com.au Logo
Redcape Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong gaming operations experience (attendant or senior gaming role)
  • Ready to step into a supervisory position with support
  • Confident, hands-on approach in a busy venue
  • Strong understanding of gaming compliance (or willingness to learn)
  • Good communication and calm decision-making under pressure
  • RSA & RSG required (CLO & RMLV desirable or willingness to obtain)
Job Responsibility
Job Responsibility
  • Lead gaming operations during rostered shifts
  • Support and guide gaming attendants on the floor
  • Maintain compliance, service and presentation standards
  • Deliver strong customer experience in a high-volume venue
  • Support operational outcomes including labour and service flow
  • Work closely with leadership to improve performance
What we offer
What we offer
  • Structured support and development
  • Clear career pathways across a growing hospitality group
  • Staff discounts – 40% food & beverage and 10% bottle shop across Redcape venues
  • Fulltime
Read More
Arrow Right

Gaming Supervisor

Join Our Team at Bli Bli Hotel! Lead a team creating an extraordinary gaming cus...
Location
Location
Australia , Bli Bli
Salary
Salary:
Not provided
redcape.com.au Logo
Redcape Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • RSA, RSG & CLO qualifications are essential
  • RMLV would be beneficial but not a mandatory requirement
  • Experience in the gaming industry is preferable but may not be a mandatory requirement for the right candidate
Job Responsibility
Job Responsibility
  • Work cohesively as a member of the Venue Leadership Team
  • Support your Venue Manager to lead the gaming team to deliver hospitality excellence
  • Drive performance, executing strategic initiatives, and improving/sustaining both Customer & Staff Experience
  • Lead a team of gaming staff, as we strive to offer extraordinary customer experiences
  • Ensure we maintain exceptional venue standards in relation to cleanliness and presentation
  • Create and nurture a positive work environment so that all team members can thrive
  • Fulfil a variety of rotating rostered shifts in conjunction with your Hotel's operating hours
What we offer
What we offer
  • Extensive training opportunities for professional development and career progression
  • Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues)
  • An opportunity to engage and give back to the community through our Publinc Communities platform
  • Clearly defined career progression pathway
  • Convenient onsite parking for all Hotel staff
  • Fulltime
Read More
Arrow Right

Gaming Supervisor

We are looking for a Gaming Supervisor to provide all customers, guests and visi...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
27622.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Holds a valid Personal Management Licence
  • Detailed Knowledge of NEON and functionality
  • Detailed knowledge of AML/SG policy, their application to all situations and able to undertake the required investigation, reporting or escalation
  • Competent knowledge of Slots and ER department, equipment, operation and reporting
  • Able to create and manage break lists
  • Able to undertake leadership duties
  • Able to supervise gaming floor and make decisions in isolation
  • Able to conduct employee appraisals/Snapshots/performance reviews
  • Able to undertake customer interactions at all levels
  • Able to run casino operations in absence of a Casino Manager
Job Responsibility
Job Responsibility
  • Always oversee gaming activity in a vigilant manner ensuring that relevant legislation and rules of the game are always adhered to
  • Monitor customer play, interreact or intervene when required and ensure that both dealer and others continually promote and support the ethos of safer gaming
  • Maintain and update both formal records and colleagues/senior management of such interactions and any required follow on action is agreed and takes place
  • Ensure accurate player tracking is achieved and that threshold limits relating to buy in, cash out and general level of play are always monitored. In doing so interact or escalate where required in relation to Know Your Customer requirements, source of funds and enhanced due diligence
  • Run casino operations in the absence of an Assistant/Casino Manager and be sole Manager on duty for part or all of shifts, as directed and agreed by senior Venue Management
  • Conduct all levels and types of customer interaction in a sole capacity
  • Consider and undertake gaming, cash desk and customer dispute decisions in a sole capacity
  • Create and support a culture that necessitates complete adherence to internal policies and procedures and abiding by all laws and regulations applicable to the business
  • Protect the Company’s most important asset - its gaming license
  • Promote the licensing objectives as set out in Gambling Act 2005, including all aspects of compliance with AML/CTF and Social Responsibility policies and procedures
What we offer
What we offer
  • 50% off food and beverages in all UK venues
  • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
  • Company Sick Pay
  • Company Pension
  • Life Assurance
  • Refer a friend incentive
  • Financial advice services
  • Employee health and wellbeing services
  • Virtual GP Services
  • Season Ticket Loans
  • Fulltime
Read More
Arrow Right

Overnight Gaming Supervisor

Overnight Gaming Supervisor | Stamford Inn. We’re looking for a proactive Gaming...
Location
Location
Australia , Rowville
Salary
Salary:
Not provided
danmurphys.com.au Logo
Dan Murphy's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You are great with people, detail and communication and are motivated to make magic happen for your guests and your teammates
  • You are a team player and are happy to work overnight Gaming shifts
  • You hold current industry RSA, RCG and Gaming Licence qualifications
  • You’ll be yourself and come as you are - ALH is known for its people!
  • This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
Job Responsibility
Job Responsibility
  • Actively engage with guests by sharing your passion for our products and create special moments that our guests won’t forget
  • Contribute positively to our culture of responsibility, which is centred around safety as well as RSA and RCG/RSG compliance
  • Complete machine payouts and cash handling tasks in accordance with hotel policies and gaming regulations
What we offer
What we offer
  • An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
  • As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
Read More
Arrow Right

Non-Gaming Revenue Supervisor

We are looking for a Non-Gaming Revenue Supervisor to provide interim leadership...
Location
Location
United States , Las Vegas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in revenue accounting or accounting supervision, preferably within a complex operational environment
  • Strong working knowledge of month-end close, general ledger management, account reconciliations, and journal entry review
  • Experience supporting financial statement audits and maintaining documentation for audit and compliance purposes
  • Familiarity with internal controls, internal audit practices, and regulatory compliance requirements
  • Understanding of tax compliance processes and their connection to accounting operations
  • Ability to identify inefficiencies, recommend process improvements, and implement practical operational changes
  • Proficiency with accounting systems and reconciliation platforms such as BlackLine
  • Exposure to casino or gaming-related accounting environments is beneficial
Job Responsibility
Job Responsibility
  • Oversee daily non-gaming revenue accounting activities and help stabilize operations by addressing outstanding work volume
  • Lead month-end close tasks, including preparing and reviewing journal entries, reconciliations, and supporting schedules
  • Monitor general ledger activity to ensure revenue-related transactions are recorded accurately and in a timely manner
  • Support audit readiness by organizing documentation, responding to audit requests, and reinforcing strong internal control practices
  • Evaluate current workflows and introduce more efficient procedures to improve accuracy, consistency, and turnaround time
  • Ensure accounting activities align with compliance standards, internal audit expectations, and applicable Minimum Internal Control Standards
  • Partner with cross-functional stakeholders to resolve discrepancies, clarify revenue reporting issues, and maintain reliable financial records
  • Assist with tax-related accounting processes and support the use or optimization of tools such as BlackLine where applicable
What we offer
What we offer
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Non-Gaming Revenue Supervisor

Location
Location
United States , Las Vegas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in revenue accounting or accounting supervision, preferably within a complex operational environment
  • Strong working knowledge of month-end close, general ledger management, account reconciliations, and journal entry review
  • Experience supporting financial statement audits and maintaining documentation for audit and compliance purposes
  • Familiarity with internal controls, internal audit practices, and regulatory compliance requirements
  • Understanding of tax compliance processes and their connection to accounting operations
  • Ability to identify inefficiencies, recommend process improvements, and implement practical operational changes
  • Proficiency with accounting systems and reconciliation platforms such as BlackLine
  • Exposure to casino or gaming-related accounting environments is beneficial
Job Responsibility
Job Responsibility
  • Oversee daily non-gaming revenue accounting activities and help stabilize operations by addressing outstanding work volume
  • Lead month-end close tasks, including preparing and reviewing journal entries, reconciliations, and supporting schedules
  • Monitor general ledger activity to ensure revenue-related transactions are recorded accurately and in a timely manner
  • Support audit readiness by organizing documentation, responding to audit requests, and reinforcing strong internal control practices
  • Evaluate current workflows and introduce more efficient procedures to improve accuracy, consistency, and turnaround time
  • Ensure accounting activities align with compliance standards, internal audit expectations, and applicable Minimum Internal Control Standards
  • Partner with cross-functional stakeholders to resolve discrepancies, clarify revenue reporting issues, and maintain reliable financial records
  • Assist with tax-related accounting processes and support the use or optimization of tools such as BlackLine where applicable
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Gaming Manager

Are you a gaming specialist who knows how to pair gold-standard service with an ...
Location
Location
Australia , Middle Park
Salary
Salary:
Not provided
danmurphys.com.au Logo
Dan Murphy's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You’ve been in the gaming room world for a while, as an attendant, supervisor, or manager
  • You’ve learned from great managers and are ready to step up
  • You’ve got the confidence, pride, and people skills to be the face of the gaming room
  • You understand compliance and safe gaming inside out
  • You’ve got a current RSA and RSG/RCG as per state requirements
  • This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
Job Responsibility
Job Responsibility
  • Know the regulars by name and make them feel right at home
  • Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
  • Share your gaming know-how and help your team be the best in the biz
  • Bring the good vibes, great service, and friendly smiles every shift
What we offer
What we offer
  • An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W
  • Endeavour Wellbeing Support
  • our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance
Read More
Arrow Right
New

Kids For All Seasons Attendant

As a Kids for All Seasons Attendant (Kids Club Attendant), you will be responsib...
Location
Location
Malaysia , Langkawi
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and interpersonal skills, with a natural ability to connect with children and families
  • A minimum of 1–2 years’ experience working with children in an educational, recreational, or hospitality setting
  • Diploma or Certificate in Early Childhood Education, Childcare, or related field required
  • Creative, patient, energetic, and highly responsible
  • Multilingual abilities are a plus, especially in Mandarin, Russian or French
Job Responsibility
Job Responsibility
  • Welcome children and their families in a warm and friendly manner
  • Supervise and ensure the safety of children at all times within the Kids Club
  • Organize and conduct fun, educational, and engaging indoor and outdoor activities (e.g., arts & crafts, games, storytelling, nature walks)
  • Maintain cleanliness and hygiene of all Kids Club areas, equipment, and toys
  • Handle incidents calmly and appropriately following safety and emergency protocols
  • Report maintenance issues, safety concerns, or incidents to the Supervisor promptly
What we offer
What we offer
  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resort
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • 5 days work week
  • Fulltime
Read More
Arrow Right