Gaming Supervisor Job at Redcape Hospitality (West Mackay)

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Supervisor (Games)

HB Leisure is the global leader in skilled games and amusements, operating in 29...

Location

United Kingdom , Twycross

Salary:

13.21 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous Customer Service experience required
Great customer service, communication skills and a positive, outgoing personality
Honest, reliable and a responsible individual with strong work ethic
Are able to offer good availability on weekdays and weekends (including bank holidays)
Be able to follow instructions and comply with all company standards
Have reliable transportation – due to the location of the site

Job Responsibility

Working closely with our management team ensuring that as a team we are delivering great customer service and that guests have as much fun as possible whilst playing our games

What we offer

Competitive rates of pay
Daily Bonus Scheme
Flexible working hours
Recommend A Friend Bonus (Subject to T&C's)
Winter Opportunities between your Seasonal Contract
Discounts to hundreds of tops retailers
Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts
Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Gaming Manager

We’re on the lookout for a Gaming Manager to help run our gaming room and keep i...

Location

Australia , Victor Harbor

Salary:

Not provided

Dan Murphy's

Expiration Date

Until further notice

Requirements

Experience in gaming room world as an attendant, supervisor, or manager
Confidence, pride, and people skills to be the face of the gaming room
Understanding of compliance and safe gaming inside out
Current RSA and RSG/RCG as per state requirements
Ability to perform physical tasks safely and efficiently (manual handling and lifting as part of regular duties)

Job Responsibility

Know the regulars by name and make them feel right at home
Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
Share your gaming know-how and help your team be the best in the biz
Bring the good vibes, great service, and friendly smiles every shift

What we offer

Grow your career within ALH Hotels and the wider Endeavour Group network
Exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands
Discounts from Woolworths and Big W
Endeavour Wellbeing Support
EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance

Fulltime

Gaming Manager

Gaming Manager to help run gaming room and keep it friendly, welcoming spot loca...

Location

Australia , Caloundra

Salary:

Not provided

Dan Murphy's

Expiration Date

Until further notice

Requirements

Experience in gaming room world as an attendant, supervisor, or manager
Confidence, pride, and people skills
Understanding of compliance and safe gaming
Current industry qualifications (RSA, RSG, RMLV, and Approved Manager), or willingness to obtain them
Ability to perform physical tasks safely and efficiently (manual handling, lifting stock, kegs, deliveries)

Job Responsibility

Know the regulars by name and make them feel at home
Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
Share gaming know-how and help team be the best
Bring good vibes, great service, and friendly smiles every shift

What we offer

Grow career within ALH Hotels and wider Endeavour Group network
Exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands
Discounts from Woolworths and Big W
Endeavour Wellbeing Support (EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance)

Fulltime

Surveillance Officer

We are looking for a Surveillance Officer to ensure that the Company complies wi...

Location

United Kingdom , London

Salary:

42848.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Holder of a Personal Functional License
Previous experience in gaming surveillance and/or proven gaming dealing skills
Extensive, proven and stable experience in gaming surveillance in a land-based casino
Must be aged 18 or above
Must have the right to work in the UK

Job Responsibility

Support and report to the Surveillance Supervisor in respect of all aspects of gaming surveillance or other investigatory work as directed
Ensure that the Company complies with the objectives of the Gambling Act 2005 and Licensing Act 2003 (as amended) and report any breaches
Ensure gaming is conducted according to the Rules of Casino Games and Company procedures and report any breaches
Ensure that effective levels of live gaming surveillance are maintained
Ensure compliance with UK legislation, relevant regulations and associated Guidance Notes
Ensure that surveillance capabilities are maintained to a high standard and reviewed regularly
Provide investigatory support in relation to all aspects of internal investigations
Assist the Surveillance Supervisor to carry out regular checks and audits of all gaming assets and surveillance equipment
Assist the Surveillance Supervisor to effectively maintain shift cover
Maintain a high level of skill by continual learning and professional development

What we offer

50% off food and beverages in all of our UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Experienced Poker Dealer

We are looking for experienced a Poker Dealer to join our fantastic team, within...

Location

United Kingdom , Nottingham

Salary:

12.71 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a Poker dealer
Ability to host live tables
Fully aware of compliance and social responsibilities
Skilled in executing No Limit Texas Hold’em cash games and tournaments
Must be aged 18 or above
Must have the right to work in the UK
Flexible scheduling for nights, evenings, weekends, and 24/7 shifts
Able to spend a large portion of shift on feet working directly with the public

Job Responsibility

Deal cards accurately and efficiently according to poker game rules (e.g., Texas Hold’em, Omaha)
Manage the pot: collect and distribute bets, handle chips, and ensure correct payouts
Maintain game integrity by enforcing house rules and monitoring player behaviour
Provide guest service: interact professionally with players, answer questions, and create a welcoming table atmosphere
Communicate clearly with players and floor supervisors regarding game issues, disputes, or irregularities
Handle money and chips responsibly, ensuring accurate transactions and security at all times
Follow all gaming regulations, casino policies, and safer gaming procedures
Immediately report any concerns regarding the security of the games to a poker supervisor or manager
Report all incidents regarded as suspicious as defined by the AML training
Demonstrate key service behaviours: On It, Upbeat and Positive Attitude, Be Nice, Open and Close

What we offer

50% off food and beverages in all our UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Experienced Poker Dealer

We are looking for experienced a Poker Dealer to join our fantastic team, within...

Location

United Kingdom , Manchester

Salary:

12.21 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a Poker dealer
Ability to host live tables
Fully aware of compliance and social responsibilities
Skilled in executing No Limit Texas Hold’em cash games and tournaments
Must be aged 18 or above
Must have the right to work in the UK
Flexible scheduling for nights, evenings, weekends, and shifts in a 24/7 trading week
Ability to spend a large portion of shift on feet working directly with the public

Job Responsibility

Deal cards accurately and efficiently according to poker game rules (e.g., Texas Hold’em, Omaha)
Manage the pot: collect and distribute bets, handle chips, and ensure correct payouts
Maintain game integrity by enforcing house rules and monitoring player behaviour
Provide guest service: interact professionally with players, answer questions, and create a welcoming table atmosphere
Communicate clearly with players and floor supervisors regarding game issues, disputes, or irregularities
Handle money and chips responsibly, ensuring accurate transactions and security at all times
Follow all gaming regulations, casino policies, and safer gaming procedures
Immediately report any concerns regarding the security of the games to a poker supervisor or manager
Report all incidents regarded as suspicious as defined by the AML training
Demonstrate key service behaviours: On It, Upbeat and Positive Attitude, Be Nice, Open and Close

What we offer

50% off food and beverages in all our UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Cardroom Dealer

We are looking for an experienced Cardroom Dealer to join our fantastic team. At...

Location

United Kingdom , London

Salary:

12.84 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience working as a Poker dealer
Ability to host live tables
Fully aware of compliance and social responsibilities
Must be aged 18 or above
Must have the right to work in the UK
Skilled in executing No Limit Texas Hold’em and Pot Limit Omaha cash games and tournaments
Knowledgeable about all Safer Gaming and Anti Money laundering requirements
Must undertake regular associated training
Must be flexible in scheduling (nights, evenings, weekends, 24/7 trading week shifts)
Must be able to work directly with the public for large portions of shift

Job Responsibility

Execute No Limit Texas Hold’em and Pot Limit Omaha cash games and tournaments
Maintain control of the game when dealing
Provide clear and confident communication to customers when announcing hands, bets, winners and game progress
Shuffle and deal cards
Calculate and pay winning bets
Manage pots accurately during games
Collect rake
Identify/act upon and report any irregularities or violations of house rules
Manage chip transactions for players
Answer questions and provide guidance on rules of the game

What we offer

50% off food and beverages in all UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans

Fulltime

Amusements Manager

HB Leisure is the global leader in skilled games and amusements, operating in 29...

Location

United Kingdom , Chertsey

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Have great guest service and communication skills and a positive, outgoing personality
Be willing to learn the art of sales and motivated to reach daily sales targets
Be honest, reliable, responsible individuals with a strong work ethic
Be able to demonstrate a high-level of attention to detail
Be available full time. Including weekdays, weekends, and holidays
Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
Be able to stay productive during slower business hours and when working alone
Have reliable transportation
Be able to follow instructions and comply with ALL company standards
Experience in amusement games at supervisor level

Job Responsibility

Ensuring the day to day running of all site operations
Review arcade and machine performances
Ensure cash collections are carried out accurately and securely
High standards are maintained throughout the site
Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
Ensure a good working environment for your team
Motivating, training and developing your team
Respond to customer requests in a prompt and appropriate manner

What we offer

Competitive Salary
Bonus Scheme
Pension Scheme
Long Service Award
Accommodation if required
Recommend A Friend Bonus (T's & C's apply)
28 days holiday (including bank holidays per annum)
Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Fulltime

Gaming Supervisor

Redcape Hospitality

Location:
Australia , West Mackay

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 05, 2026

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Job Description:

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Nice to have:

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