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Join Our Team at Bli Bli Hotel! Lead a team creating an extraordinary gaming customer experience. A part of a newly built venue and growing team with a clearly defined progression pathway. We’re looking to recruit a passionate hospitality enthusiast to join the Leadership Team at one of our Redcape Hospitality venues, Bli Bli Hotel as our Gaming Supervisor. We're after values-aligned people that maintain a high standard of hospitality, focusing on delivering a seamless end-to-end customer experience, fostering a culture of high performance. You will support your Venue Manager to lead gaming operations in a hands-on role.
Job Responsibility:
Work cohesively as a member of the Venue Leadership Team
Support your Venue Manager to lead the gaming team to deliver hospitality excellence
Drive performance, executing strategic initiatives, and improving/sustaining both Customer & Staff Experience
Lead a team of gaming staff, as we strive to offer extraordinary customer experiences
Ensure we maintain exceptional venue standards in relation to cleanliness and presentation
Create and nurture a positive work environment so that all team members can thrive
Fulfil a variety of rotating rostered shifts in conjunction with your Hotel's operating hours
Requirements:
RSA, RSG & CLO qualifications are essential
RMLV would be beneficial but not a mandatory requirement
Experience in the gaming industry is preferable but may not be a mandatory requirement for the right candidate
Nice to have:
RMLV qualification
What we offer:
Extensive training opportunities for professional development and career progression
Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues)
An opportunity to engage and give back to the community through our Publinc Communities platform