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Interested in working at one of the UK’s most iconic seaside attractions? Are you excited by the idea of joining a vibrant, bustling pier filled with rides, arcades, and stunning sea views? Does helping visitors create unforgettable memories in a lively, friendly environment sound like your perfect day? Then this is the role for you! Brighton Palace Pier are looking for enthusiastic and people‑centric individuals to work as Supervisors across our attractions and guest‑facing operations. As a Supervisor, you will play a key role in the smooth running of our daily operations. You’ll support and lead a team of frontline staff, ensuring our attractions, kiosks, and guest areas deliver an exceptional experience from the moment visitors step onto the pier.
Job Responsibility:
Lead, support, and motivate a team to deliver outstanding guest service across the pier
Oversee day‑to‑day operations, ensuring all areas are fully staffed, well‑presented, and guest‑ready
Engage with visitors, maintaining a fun, welcoming atmosphere throughout the pier
Monitor performance and drive revenue, supporting your team to meet daily targets
Ensure compliance with safety procedures, cash handling processes, and operational standards
Handle operational issues, escalating to management or maintenance teams when required
Support training, coaching, and onboarding of new team members
Maintain high standards of presentation, including cleanliness, signage, and product displays
Requirements:
A strong communicator with natural leadership skills
Positive, outgoing, and confident engaging with guests of all ages
Honest, reliable, and responsible with a strong work ethic
Passionate about hospitality and creating positive visitor experiences
Able to thrive in a fast‑paced, outdoor environment
Available on weekdays, weekends, and bank holidays
Able to follow instructions and uphold company standards
What we offer:
Performance‑related bonus scheme
Flexible working hours
Recommend‑a‑Friend Bonus (T&Cs apply)
Discounts at hundreds of top retailers
Access to wellbeing resources including a virtual GP, 24/7 employee assistance programme, and online workout classes
Development opportunities and clear career progression
Staff canteen facilities
Discounted meals on site
Uniform provided
Excellent public transport links to and from the pier