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The Game Day Supervisor is responsible for supervising assigned non-profit (NPO) groups, ensuring quality food and beverage service, and maintaining a safe, efficient, and guest-focused operation within a concession stand at AT&T Stadium. This role serves as the primary link between NPO groups and Legends management, ensuring compliance with company policies and delivering an exceptional fan experience.
Job Responsibility:
Serve as the first point of contact between assigned NPO groups and Legends management
Ensure stands are properly staffed, food is prepared according to menu recipes, and operations meet Legends’ safety and efficiency standards
Monitor product levels throughout the event to avoid shortages
Conduct accurate pre- and post-event inventories, ensure proper cash handling and deposits, and enforce rules outlined in the NPO training manual
Operate or oversee the operation of point-of-sale (POS) systems when needed, ensuring compliance with Legends service standards
Provide outstanding customer service and resolve guest or staff issues quickly and professionally
Assist in training, guiding, and motivating NPO groups to maintain operational excellence
Ensure compliance with health, safety, food handling, and alcohol service regulations
Maintain a clean, organized, and safe work environment at all times
All other duties as assigned.
Requirements:
Must be at least 21 years of age
Must possess a valid Food Handler’s Certificate and Alcoholic Beverage Commission (TABC) Certification
Previous experience in food & beverage operations, concessions, or supervisory roles preferred
Strong leadership and organizational skills with the ability to multitask in a fast-paced environment
Excellent communication and problem-solving skills
Ability to work independently and collaboratively as part of a team
Must be available to work all AT&T Stadium events, including nights, weekends, and holidays
Physical requirements: Ability to stand for extended periods, walk long distances, use hands to handle food and equipment, reach with arms, and lift/carry items up to 50 lbs.