Gallery Associate

• Welcome every visitor warmly, help them explore artwork and jewellery from local artists, and contribute to a friendly, inviting atmosphere in the gallery – even when others on the team are assisting customers
• Start in a supportive sales role, working closely with a team member as you learn our flow, style, and product stories. As you build confidence, you’ll move into handling your own sales
• Process sales, answer questions, wrap purchases and support returns
• Keep displays looking their best throughout the day, including restocking and polishing jewellery
• Support content creation and photo shoots – this includes helping organize and prepare models, assisting the photographer, setting up and carefully handling equipment, and contributing to the overall success of marketing content. You may occasionally be asked to participate in a photoshoot or appear in brand content, with appropriate consent and a signed photo release form
• Assist with product uploads, online listings and packaging orders for shipping
• Maintain cleanliness of the gallery interior and supporting light exterior upkeep
• Support gallery events and special features as needed
• Follow all Standard Operating Procedures (SOPs) to maintain consistency, safety, and the high-quality experience our gallery is known for, including opening and closing routines, product handling guidelines, safety practices, and customer service standards
• Provide support with inventory administration, including updating inventory quantities and cost details in the inventory management system as new stock arrives

• Genuine connection to Haida Gwaii and respect for the art, artists and culture of this place
• Positive, detail-oriented, community-minded and reliable
• Enjoys working collaboratively in a small team environment
• Comfortable learning new tasks and growing skills over time (including potential development in Sales)
• Customer service experience is helpful (but not required – attitude, curiosity and care matter most)

Full-time employees will be eligible for a Health Spending Account after three (3) months of employment (amount discretionary). The Gallery is also exploring additional insurance benefit options, which may be introduced in the future