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This role ensures delivery of key strategic initiatives, regulatory driven changes, technology mandatory updates and operational aspects of product development. The role will also include a number of time-sensitive reporting responsibilities to support the day to day activities of the business and operations groups.
Job Responsibility:
Develop and implement business initiatives, client solutions, and/or projects
Have responsibility for volume, quality, timeliness and delivery of complex deliverables
Make appropriate decisions in line with critical deadlines, high priority project deliverables and sensitive clients
Be the point of escalation, capable of owning more complex client / process issues through to resolution
Ensure compliance while applying critical thinking to all controls and procedures in place in the department and improve them where possible
Aid management in monitoring department performance, capable of prompt objective diagnosis as to the root causes of deviation from / failure of procedures and the subsequent implementation of corrective action plans
Completing Quality Assurance checks on a related process to ensure good practice is applied and controls are continually challenged
Capable of owning and QA testing specific system enhancement test packages, ensuring scripts and testing are accurately completed prior to release in the production environment
Interprets data and contributes to recommendations for process improvement, and/or the launch of new products/ services and upgraded platforms
Requirements:
Relevant degree or equivalent work and industry experience preferred
Energetic, flexible, collaborative and proactive
Strong, influential communicator who is articulate and concise
Strong risk management and control mindset
Self reliant, good problem solver, results orientated
Ability to establish and build trust with professionals throughout the business
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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