CrawlJobs Logo

FX Application Support Lead

https://www.citi.com/ Logo

Citi

Location Icon

Location:
India , Pune

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

FX Application Support Lead accomplishes results by providing hands-on support of FX applications and the business. Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the entire function.

Job Responsibility:

  • Provide hands-on application support, leveraging both technical and business knowledge, and also provide weekend coverage on a rotational basis
  • Provide technical oversight across systems and ability to coach and guide junior members in the team
  • Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads
  • Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long-term strategic fixes
  • Perform controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution
  • Consult with the primary clients of the application in conjunction with development managers in order to understand the strategic objectives of users
  • Contribute to formulation of strategies for apps support and other functional areas
  • Champion stability initiatives to enable application high availability for Business-As-Usual
  • Handle incidents, problems and change at a global enterprise level
  • Manage customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders
  • Exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners on a regional or global basis
  • Focus on people development, evaluating subordinates' performance and making decisions on pay increases, hiring, terminations and other personnel actions
  • Perform other duties and functions as assigned.

Requirements:

  • Hands-on experience of supporting production applications
  • Database: Oracle/Sybase/MS SQL
  • Tools: Service Now, Jira, Autosys, Splunk, ITRS
  • Basic networking concepts
  • Capital Market experience is a must have
  • Production support in Financial Domain is a must have
  • 10+ years of experience
  • Extensive years’ experience in an Apps Support role in FX or other Capital markets business would be an added advantage, but not essential
  • Experience working in a global team
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Highly assertive communications skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Strong analytical and troubleshooting skills
  • Ability to plan and organize workload for themselves and for the team
  • Bachelor’s/University degree, Master’s degree preferred.

Nice to have:

  • Extensive years’ experience in an Apps Support role in FX or other Capital markets business
  • Experience working in a global team.

Additional Information:

Job Posted:
May 03, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Citi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for FX Application Support Lead

Application Management Lead - FX Technology

The Application Management Lead will build and manage a team of Application Mana...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IT experience essential, with relevant experience in Apps Development or production support role
  • Financial services experience highly desirable, with Foreign Exchange or Markets knowledge preferred
  • Experience in / knowledge of information security, or risk management
  • Excellent knowledge of legacy and emerging technologies such as Mainframes, Cloud technologies, and more
  • Understanding of SDLC and DevOps tools
  • Bachelor's degree or equivalent
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to handle pressure and prioritize within tight deadlines while maintaining total accuracy
  • Ability to negotiate and influence outcomes while adhering to organizational policies
Job Responsibility
Job Responsibility
  • Build and manage a team of Application Management Analysts
  • Establish strong processes and governance
  • Work across the FX Technology function with all Development Leads
  • Partner with key areas such as infrastructure, security, application development, architecture, PMO
  • Interface with senior stakeholders in front office FX
  • Manage and maintain applications by filtering out the right work efforts for the developers
  • Carry out administrative responsibilities
  • Project manage applications’ response to technology risk and control issues
  • Fulltime
Read More
Arrow Right

FX Application Support Analyst

As an FX Trade Capture Application Support Analyst you will play a pivotal role ...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a Production Support role/environment is essential
  • Experience with technical tools and systems and a willingness and ability to learn new technologies - SQL and Linux
  • Experience installing, configuring and/or supporting business applications
  • Knowledge and experience of Problem Management Tools
  • Ability to engage senior stakeholders and lead discussions with clear, articulate, and highly assertive communication skills
  • Experience working in a fast-paced environment whilst demonstrating practical problem solving and strategic thinking skills
  • Experience in a Foreign Exchange / Markets Support is preferred
  • Bachelor’s/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Manage, maintain and support applications and their operating environments, providing technical and business support for users of Citi
  • Perform start of day checks, continuous monitoring, regional handovers and same day risk reconciliations
  • Develop and maintain technical support documentation for support team members and wider technology teams
  • Partner with appropriate application development and production support areas and teams to priorities bug fixes and support tooling requirements
  • Assess risk and impact of production issues, escalating to the business and technology management in a timely and appropriate manner
  • Participate in application releases from development, testing and deployment into the production environment
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right

Product Support Manager

Your career opportunity HSBC Corporate & Institutional Banking (CIB) is a recogn...
Location
Location
Poland
Salary
Salary:
20000.00 - 25000.00 PLN / Month
https://www.hsbc.com Logo
HSBC
Expiration Date
April 20, 2026
Flip Icon
Requirements
Requirements
  • Proven team lead experience
  • Familiarity with PSM (Production Support Model) and/or SRE (Site Reliability Engineering) working practices
  • Knowledge of IT Service Management processes (Incident, Change, and Problem Management)
  • At least 5 years’ experience in a technology development or support environment
  • Proficiency in frameworks and tools such as Spring, Maven, GitHub, Jenkins, JIRA, and CI/CD tooling
  • Experience with Linux (Bash or Korn shell scripting) and Windows scripting
  • Excellent troubleshooting, reasoning, and analytical abilities with clear problem articulation
  • Effective communicator, fluent in written and spoken English
Job Responsibility
Job Responsibility
  • Lead the Production Support Service team in FX Options
  • Drive compliance for Risk & Controls
  • Coordinate with broader Markets IT to align RTB (Run the Bank) activity and associated KPIs
  • Manage audit and compliance topics with functional pods
  • Define best practices for production management in collaboration with development leads
  • Oversee the team’s tooling applications and foster a collaborative environment with other pod leads
  • Support and deploy systems using best practices across FXO teams
  • Work closely with business stakeholders in London, Hong Kong, New York, and other centres, coordinating globally to ensure production stability and project delivery
What we offer
What we offer
  • Variable pay
  • Comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance
  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • Fulltime
!
Read More
Arrow Right

FX Trading Systems Engineering Lead

The Apps Development Group Manager is a senior level hands-on role responsible f...
Location
Location
United States , New York
Salary
Salary:
176720.00 - 265080.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of relevant experience
  • Expert level knowledge of FX business and supporting technology platforms
  • Experience in systems analysis and programming of full stack software applications - Java (back-end), JavaScript (front-end) and appropriate supporting frameworks and libraries
  • Demonstrated Subject Matter Expert (SME) in FX products and business processes
  • Demonstrated leadership, project management, and development skills
  • Bachelor’s/University degree or equivalent professional experience
  • Degree in a numerate discipline highly preferred
Job Responsibility
Job Responsibility
  • Lead architecture design, development of solutions to the global FX Business
  • Review Code, Conduct design walkthroughs and ensure adherence to standards
  • Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems
  • Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals
  • Consult with end users to identify system function specifications and incorporate into overall system design
  • Influence and negotiate with senior leaders and communicate with external parties
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Conducting knowledge-sharing session for the dev team to build business background
  • Collaborating with support teams where extensive expertise is required
  • Provide expertise in area of advanced knowledge of FX business processes and applications
What we offer
What we offer
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right

Financial and Investment Analyst

The Financial and Investment Analyst supports the Timberland Fund across PE-styl...
Location
Location
Chile
Salary
Salary:
Not provided
finance-in-motion.com Logo
Finance in Motion
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Finance, Accounting, Economics, Business, or related field
  • Minimum 3 years of Private Equity experience (deal analysis and/or portfolio company monitoring/controlling)
  • Controlling/performance management experience (budgeting, forecasting, KPI tracking, variance analysis)
  • Advanced Excel and financial modeling skills
  • able to deliver IC-ready and investor-ready materials
  • Fluent English and Spanish (written and verbal)
  • Strong stakeholder management
  • comfortable challenging assumptions and driving deadlines
Job Responsibility
Job Responsibility
  • Build and maintain PE-standard models (DCF, IRR, multiples, scenarios, sensitivities)
  • Support acquisitions/dispositions: diligence analytics, data coordination, and investment committee materials
  • Translate timberland value drivers into underwriting assumptions (pricing/volumes, harvest cash flows, opex, capex, exit)
  • Support negotiations and stakeholder presentations as needed
  • Own controlling cadence for assigned investees (budgets, forecasts/rolling outlooks, variance analysis)
  • Manage cash flow planning, working capital, and capex tracking
  • support liquidity management and monitor FX exposure where applicable
  • Maintain KPI governance and lead regular performance reviews
  • escalate risks/opportunities with recommendations
  • Strengthen internal controls, governance frameworks, and financial systems
What we offer
What we offer
  • An agile, widely diverse international working environment with employees of 68 nationalities that is keenly interested in making a positive difference through their work and who share a collaborative, can-do spirit
  • A job that allows you to fully utilize and expand your skills within an innovative, hands-on company culture
  • A purpose-driven, performance-oriented company that rewards above-average results
  • An organization dedicated to providing effective training and upskilling to its employees
  • A company that offers a flexible and amicable work environment, placing a high value on work-life balance
Read More
Arrow Right

Financial and Investment Associate

The Financial and Investment Associate supports the Timberland Fund across PE-st...
Location
Location
Chile
Salary
Salary:
Not provided
finance-in-motion.com Logo
Finance in Motion
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Finance, Accounting, Economics, Business, or related field
  • Minimum 5 years of Private Equity experience (deal analysis and/or portfolio company monitoring/controlling)
  • Controlling/performance management experience (budgeting, forecasting, KPI tracking, variance analysis)
  • Advanced Excel and financial modeling skills
  • able to deliver IC-ready and investor-ready materials
  • Fluent English and Spanish (written and verbal)
  • Strong stakeholder management
  • comfortable challenging assumptions and driving deadlines
Job Responsibility
Job Responsibility
  • Build and maintain PE-standard models (DCF, IRR, multiples, scenarios, sensitivities)
  • Support acquisitions/dispositions: diligence analytics, data coordination, and investment committee materials
  • Translate timberland value drivers into underwriting assumptions (pricing/volumes, harvest cash flows, opex, capex, exit)
  • Support negotiations and stakeholder presentations as needed
  • Own controlling cadence for assigned investees (budgets, forecasts/rolling outlooks, variance analysis)
  • Manage cash flow planning, working capital, and capex tracking
  • support liquidity management and monitor FX exposure where applicable
  • Maintain KPI governance and lead regular performance reviews
  • escalate risks/opportunities with recommendations
  • Strengthen internal controls, governance frameworks, and financial systems
What we offer
What we offer
  • An agile, widely diverse international working environment with employees of 68 nationalities that is keenly interested in making a positive difference through their work and who share a collaborative, can-do spirit
  • A job that allows you to fully utilize and expand your skills within an innovative, hands-on company culture
  • A purpose-driven, performance-oriented company that rewards above-average results
  • An organization dedicated to providing effective training and upskilling to its employees
  • A company that offers a flexible and amicable work environment, placing a high value on work-life balance
Read More
Arrow Right
New

Vice President- Risk Assessment and Control Design – Wealth Sales and Advisory Controls

Analyst will provide support to the Risk Assessment and Control Design Lead for ...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 8-10 years of experience in regulatory change management, compliance, audit, or other control-related functions in the financial services industry
  • Demonstrated experience with regulatory inventory management and internal control programs
  • Strong understanding of relevant financial services regulations (e.g., AML, KYC, consumer protection, data privacy, prudential regulations) is highly valued
  • Exceptional analytical skills with the ability to interpret complex regulatory texts, assess their practical implications, and identify root causes of risk
  • Excellent written and verbal communication skills, with the ability to articulate complex issues clearly and concisely to diverse audiences, including senior management and regulators
  • Proven project management and organizational skills, with the ability to manage multiple priorities and meet tight deadlines
  • High level of attention to detail and accuracy
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Education: Bachelor's/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Provide analytical support for the design and development of Citi's comprehensive controls program tailored for Investment, Insurance, FX Sales & Advisory
  • Support the assessment of existing controls' effectiveness within Sales & Advisory, identifying areas for improvement, and supporting the implementation of necessary changes
  • Proactively support and contribute to driving and managing controls enhancements focused on increasing efficiency and reducing risk within investment, insurance, and FX sales and advisory operations
  • Coordinate with key stakeholders and process owners to support management decisions aimed at maintaining operations within the bank’s policies and procedures
  • Assist in assessing the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
  • Support the collaboration with key stakeholders to analyse potential risks and support the development of risk mitigation activities
  • Partner with business and related functions in the coordination and analysis of the regulatory change management process and new product approvals
  • Support the execution of the Enterprise Risk Management Framework and adherence with Risk Management / Compliance Policies
  • Provide analyst support and collaboration with business and functions to analyse control processes and identify potential areas for improvement
  • Support the Controls Lead to prepare and provide regular analytical updates to senior management on the performance of controls assessment and design
  • Fulltime
Read More
Arrow Right

Vice President- Risk Assessment and Control Design

Analyst will provide support to the Risk Assessment and Control Design Lead for ...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 8-10 years of experience in regulatory change management, compliance, audit, or other control-related functions in the financial services industry
  • Demonstrated experience with regulatory inventory management and internal control programs
  • Strong understanding of relevant financial services regulations (e.g., AML, KYC, consumer protection, data privacy, prudential regulations) is highly valued
  • Exceptional analytical skills with the ability to interpret complex regulatory texts, assess their practical implications, and identify root causes of risk
  • Excellent written and verbal communication skills, with the ability to articulate complex issues clearly and concisely to diverse audiences, including senior management and regulators
  • Proven project management and organizational skills, with the ability to manage multiple priorities and meet tight deadlines
  • High level of attention to detail and accuracy
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Bachelor's/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Provide analytical support for the design and development of Citi's comprehensive controls program tailored for Investment, Insurance, FX Sales & Advisory
  • Support the assessment of existing controls' effectiveness within Sales & Advisory, identifying areas for improvement, and supporting the implementation of necessary changes
  • Proactively support and contribute to driving and managing controls enhancements focused on increasing efficiency and reducing risk within investment, insurance, and FX sales and advisory operations
  • Coordinate with key stakeholders and process owners to support management decisions aimed at maintaining operations within the bank’s policies and procedures
  • Assist in assessing the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
  • Support the collaboration with key stakeholders to analyse potential risks and support the development of risk mitigation activities
  • Partner with business and related functions in the coordination and analysis of the regulatory change management process and new product approvals
  • Support the execution of the Enterprise Risk Management Framework and adherence with Risk Management / Compliance Policies
  • Provide analyst support and collaboration with business and functions to analyse control processes and identify potential areas for improvement
  • Support the Controls Lead to prepare and provide regular analytical updates to senior management on the performance of controls assessment and design
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy