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Lead customer insights with livestock farmers to uncover needs and challenges, translating real-world learnings into future farm vision, product innovation, and go-to-market strategy. This role exists to help us better understand the future needs of farmers and ranchers - and how Gallagher should respond. In this role, you'll work directly with producers on the ground, uncovering how these challenges are reshaping day-to-day decisions and long-term priorities. You'll turn these insights into a clear vision of the future farm, which will inform data insights, digital solutions, product innovation, and the go-to-market strategy. This role is a fixed term contract for 6 months.
Job Responsibility:
Leading customer insight work across farming and ranching systems
Designing and running in-depth interviews and market conversations
Building clear customer personas and decision-maker maps
Identifying unmet needs and emerging opportunities across the farming ecosystem
Testing value propositions, pricing expectations, and willingness to pay
Engaging with key industry influencers including vets, agronomists, consultants, and regulators
Translating insights into commercial models, pricing logic, and go-to-market strategy
Delivering clear, decision-ready recommendations to senior leadership
Requirements:
Proven experience delivering customer insight that informed real product or commercial decisions
Strong exposure to agriculture or farming systems (essential)
Experience engaging directly with farmers, advisors, or agricultural stakeholders
The ability to translate complex insight into clear commercial direction
Strong synthesis and storytelling skills
Comfort working independently in an exploratory environment
A pragmatic, curious mindset and willingness to get out into the field