Furniture Planner, IKEA

IKEA

Location:
United Kingdom, Hull

Category:
Customer Service

Contract Type:
Employment contract

Salary:

26400.00 GBP / Year

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Job Description:

Are you a master of organization with a love for creating efficient spaces? We're on the hunt for Planners who can turn chaos into culinary masterpieces and wardrobe wonders! If you can juggle frying pans, floor plans, and fashion with equal flair, this is the role for you. Join us and help design the kitchens where dreams (and delicious dishes) come to life, and the wardrobes where style and functionality meet!

Job Responsibility:

Planning & Designing kitchens & wardrobes for customers in both initial and follow up appointments to provide accurate plans, along with installation and custom worktop quotations where appropriate
You actively engage with our customers identifying their needs, inspiring and advising them on the best solutions for their life at home
Support with responding to the customer emails, securing payments both in store and remotely
You will communicate with customers in a variety of ways, including email, text and calls starting from pre appointment calls, and continuing through planning and purchase of their kitchen
You will support the overall customer shopping experience in the Planning and Order Point by completing other tasks when needed this may include replenishing products, picking and handing out orders, supporting with general customer enquires

Requirements:

You have an interest in people’s life at home and look to provide customers with personalised solutions that meet their needs
You have experience working in a customer oriented business, working closely with sales targets and customer conversion rates
Confidence to take personal initiative and be open to change, with the ability to both find solutions to complex problems and be able to communicate to the customer
Confident in learning and working with a variety of computer programmes including Microsoft Office suite and Planning Tools

What we offer:

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans

Additional Information:

Job Posted:
July 29, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Furniture Planner