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Are you a skilled organizer who enjoys creating efficient spaces? We're seeking Planners who can turn chaos into culinary masterpieces and wardrobe wonders! If you can juggle frying pans, floor plans, and fashion with equal finesse, this is the role for you. Join us and help design the kitchens where dreams (and delicious dishes) come to life, and the wardrobes where style and functionality meet! Given the small size of the unit, we need team members who can handle multiple roles on their own and oversee daily operations reliably. You will be handling all aspects of running a small unit from planning to customer service and opening/closing duties.
Job Responsibility:
Planning & Designing kitchens & wardrobes for customers in both initial and follow up appointments to provide accurate plans, along with installation and custom worktop quotations where appropriate
Actively engage with customers identifying their needs, inspiring and advising them on the best solutions for their life at home
Support with responding to customer emails, securing payments both in store and remotely
Communicate with customers in a variety of ways, including email, text and calls starting from pre appointment calls, and continuing through planning and purchase of their kitchen
Support the overall customer shopping experience in the Planning and Order Point by completing other tasks when needed this may include replenishing products, picking and handing out orders, supporting with general customer enquires
Requirements:
Interest in people’s life at home and providing customers with personalised solutions
Experience working in a customer oriented business, working closely with sales targets and customer conversion rates
Ability to take initiative and adjust to new ways of working, able to both find solutions to complex problems and communicate to the customer
Willingness to learn and work with a variety of computer programmes including Microsoft Office suite and Planning Tools
What we offer:
15% IKEA discount and discount portal helping you save £100s on high street retailers
X4 Life Assurance, enhanced statutory pension contributions and interest free loans