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Funeral Service Assistant

United Kingdom, Derby 13.06 GBP / Hour · Job Posted January 06, 2026
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Job Description

Caring for families is at the heart of what we do. You will be our families’ first point of contact whilst attending the scene of the recent bereavement. You’ll build relationships with families at a difficult moment as we take responsibility for the care and preparation of their loved one. Working within our funeral team offers a unique and privileged experience. You’ll be showing people compassion and empathy on one of the most difficult days of their lives, whilst taking special care to deliver the highest standards of professional service. You’ll have the responsibility and privilege to look after the preparation and presentation of the person who has passed away, which includes washing and dressing them with the dignity and respect that this personal act requires.

Job Responsibility

  • First point of contact for families at the scene of a bereavement
  • Build relationships with families
  • Care and preparation of the deceased
  • Washing and dressing the deceased with dignity and respect
  • Transfer of the deceased within Society vehicles

Requirements

  • Compassion
  • Empathy
  • Professionalism
  • Physical ability to lift and transfer the deceased
  • Full driving licence
  • Willingness to participate in a Standby and On-Call rota
  • Ability to work permanent night shift (4 nights on, 4 nights off)
  • Standard DBS (Disclosure and Barring Service) check

Nice to have

  • Passion for helping people
  • Desire to make a difference to your community

What we offer

  • Fantastic colleague discount across Retail and Funeral businesses
  • Retail discounts hub
  • Colleague Dividend
  • Colleague recognition
  • Personalised learning and development
  • Paid time for volunteering (3 days per year)
  • Enhanced family friendly policies
  • Annual health check kit and virtual GP
  • Colleague assistance programme
  • Healthcare Cashplan
  • Company sick pay
  • Life Assurance
  • Give as you earn charity scheme
  • iTrent Financial Wellbeing (Wagestream)
  • The Money Co-op financial support
  • Salary Sacrifice schemes (Electric Vehicle, Share Incentive Plan, Cycle to Work)
  • Holiday buy scheme
  • Company Pension
  • Nous smart assistant for bills

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