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Funeral Service Assistant

United Kingdom, Derby 13.06 GBP / Hour · Job Posted March 04, 2026
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Job Description

Caring for families is at the heart of what we do. You will be our families’ first point of contact whilst attending the scene of the recent bereavement. You’ll build relationships with families at a difficult moment as we take responsibility for the care and preparation of their loved one. Working within our funeral team offers a unique and privileged experience. You’ll be showing people compassion and empathy on one of the most difficult days of their lives, whilst taking special care to deliver the highest standards of professional service.

Job Responsibility

  • First point of contact for families at the scene of bereavement
  • Build relationships with families
  • Care and preparation of the deceased
  • Washing and dressing the deceased with dignity and respect
  • Participate in a Standby and On-Call rota
  • Transfer of the deceased within Society vehicles

Requirements

  • Compassion and empathy
  • Professionalism
  • Physical ability to lift and transfer the deceased
  • Full driving licence
  • Ability to participate in Standby and On-Call rota
  • Willingness to undergo a standard DBS (Disclosure and Barring Service) check

What we offer

  • Colleague discount across Retail and Funeral businesses
  • Retail discounts hub
  • Colleague Dividend (profit share)
  • Colleague recognition
  • Personalised learning and development
  • Paid time for volunteering (3 days/year)
  • Enhanced family friendly policies
  • Annual health check kit and virtual GP
  • Colleague assistance programme
  • Healthcare Cashplan
  • Company sick pay
  • Life Assurance
  • Wellbeing campaign
  • Give as you earn charity support
  • iTrent Financial Wellbeing (Wagestream)
  • The Money Co-op financial support
  • Salary Sacrifice schemes (Electric Vehicle, Share Incentive Plan, Cycle to Work)
  • Holiday buy option
  • Company Pension
  • Nous smart assistant for bills

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