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Funeral Service Assistant

United Kingdom, Chesterfield 13.06 GBP / Hour · Job Posted March 25, 2026
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Job Description

Caring for families is at the heart of what we do. You will be our families’ first point of contact whilst attending the scene of the recent bereavement. You’ll build relationships with families at a difficult moment as we take responsibility for the care and preparation of their loved one. Working within our funeral team offers a unique and privileged experience. You’ll be showing people compassion and empathy on one of the most difficult days of their lives, whilst taking special care to deliver the highest standards of professional service. You’ll have the responsibility and privilege to look after the preparation and presentation of the person who has passed away, which includes washing and dressing them with the dignity and respect that this personal act requires.

Job Responsibility

  • First point of contact for families attending the scene of a bereavement
  • Build relationships with families
  • Take responsibility for the care and preparation of their loved one
  • Care and preparation of the person who has passed away, including washing and dressing them with dignity and respect
  • Participate in a Standby and On-Call rota
  • Transfer of the deceased within Society vehicles

Requirements

  • Physical ability to lift and transfer the deceased person
  • Full UK Manual driving licence (valid for driving manual and automatic vehicles)
  • Compassion and empathy
  • Professionalism
  • Ability to care for the deceased with care and respect
  • Willingness to participate in a Standby and On-Call rota
  • Ability to work varying shifts
  • Subject to a standard DBS (Disclosure and Barring Service) check

What we offer

  • Fantastic colleague discount across Retail and Funeral businesses
  • Retail discounts hub
  • Colleague Dividend (share of profits)
  • Colleague recognition
  • Personalised learning and development
  • Paid time for volunteering (three days per year)
  • Enhanced family friendly policies
  • Annual health check kit and virtual GP
  • Colleague assistance programme
  • Healthcare Cashplan
  • Company sick pay
  • Life Assurance
  • Give as you earn charity scheme
  • iTrent Financial Wellbeing (Wagestream)
  • The Money Co-op financial support
  • Salary Sacrifice schemes (Electric Vehicle, Share Incentive Plan, Cycle to Work)
  • Holiday buy scheme (up to a week extra annual leave)
  • Company Pension
  • Nous smart assistant for household bills

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