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Joining us as a Funeral Cluster Manager, you’ll oversee the funeral business and guide our teams in driving ongoing financial growth while maintaining excellent care standards, all through highly motivated and engaged teams across multiple funeral branches. You will ensure we deliver an industry prominent funeral service and deliver profitable market share growth by supporting a culture of value, choice and care. This is a field based position covering Wolverhampton and Staffordshire.
Job Responsibility:
Oversee the funeral business and guide teams in driving ongoing financial growth while maintaining excellent care standards
Ensure we deliver an industry prominent funeral service and deliver profitable market share growth by supporting a culture of value, choice and care
Working closely with Funeral Directors to develop local activity plans throughout the year
Supporting the design and delivery of our Funeral business plan
Monitoring and managing budget and scorecard performance
Prioritising colleague, Member, and client safety through embedding our safety and security procedures
Supporting your teams with regular feedback and recognition
Boosting teams’ development through regular training
Auditing work schedules to ensure full coverage and accurate pay for everyone
Lead an inclusive culture, where everyone feels welcome
Requirements:
Real passion for leading and developing operational teams and driving excellent service to clients
Planning and organising skills to ensure effective multi-site management
Great at communicating and engaging teams
Great at working in a team
Understand the strength of taking time to build strong relationships and manage expectations
What we offer:
Fantastic colleague discount
Retail discounts
Colleague Dividend
Colleague recognition
Personalised learning and development
Paid time for volunteering
Enhanced family friendly policies
Annual health check kit and virtual GP
Colleague assistance programme
Healthcare Cashplan
Company sick pay
Life Assurance
We’ve got you wellbeing campaign
Give as you earn
iTrent Financial Wellbeing (Wagestream)
The Money Co-op
Salary Sacrifice schemes: Electric Vehicle scheme, Share Incentive Plan (SIP), Cycle to Work scheme