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Joining us as a Funeral Cluster Manager, you’ll oversee the funeral business and guide our teams in driving ongoing financial growth while maintaining excellent care standards, all through highly motivated and engaged teams across multiple funeral branches. You will ensure we deliver an industry prominent funeral service and deliver profitable market share growth by supporting a culture of value, choice and care.
Job Responsibility:
Oversee the funeral business and guide teams in driving ongoing financial growth while maintaining excellent care standards
Ensure we deliver an industry prominent funeral service and deliver profitable market share growth by supporting a culture of value, choice and care
Work closely with Funeral Directors to develop local activity plans throughout the year
Support the design and delivery of our Funeral business plan
Monitor and manage budget and scorecard performance
Prioritise colleague, Member, and client safety through embedding our safety and security procedures
Support your teams with regular feedback and recognition
Boost teams’ development through regular training
Audit work schedules to ensure full coverage and accurate pay for everyone
Requirements:
Real passion for leading and developing operational teams and driving excellent service to clients
Planning and organising skills to ensure effective multi-site management
Great at communicating and engaging teams
Great at working in a team
Understand the strength of taking time to build strong relationships and manage expectations
Ability to lead an inclusive culture, where everyone feels welcome