Funeral Advisor

• Day-to-day running of Funeral homes
• Supporting families
• Ensuring high standards
• Building trusted relationships
• Cover other Funeral Homes for sickness and holidays
• Arrange funerals at clients' premises
• Assist families with all aspects of the funeral arrangement process
• Develop knowledge of all services offered
• Provide choices to personalise the funeral service
• Arrange funerals with attention to detail and cost transparency
• Communicate arrangements between family and Funeral Director
• Handle administration duties
• Keep Funeral Home clean and tidy
• Ensure security of premises
• Promote Funeral Services within the local community
• Build relationships with hospitals, nursing homes, local clergy and doctors
• Comply with all statutory and internal policies
• Perform daily care checks of the deceased
• Prepare visiting rooms

• Compassionate nature
• Active listening skills
• Keen eye for detail
• Ability to handle complex information with accuracy, sensitivity and care
• Comfortable building good working relationships
• Full UK Driving licence
• Flexibility and willingness to travel in the area when required
• Strong communication, organisation and administrative skills
• Prior experience in an administration role is desirable
• Comfortable with duties requiring close treatment of the deceased
• Must pass a standard DBS (Disclosure and Barring Service) check

Prior experience in an administration role

• Fantastic colleague discount
• Retail discounts
• Colleague Dividend
• Colleague recognition
• Personalised learning and development
• Paid time for volunteering
• Enhanced family friendly policies
• Annual health check kit and virtual GP
• Colleague assistance programme
• Healthcare Cashplan
• Company sick pay
• Life Assurance
• Give as you earn
• iTrent Financial Wellbeing (Wagestream)
• The Money Co-op
• Electric Vehicle scheme
• Share Incentive Plan (SIP)
• Cycle to Work scheme
• Holiday buy
• Company Pension
• Nous smart assistant