Funeral Advisor Mobile

• Develop knowledge of all services offered including coffin range, masonry and floral tributes
• Actively listen about the person who has died and understand family wishes to personalise the funeral service
• Arrange funerals with attention to detail and transparency of cost
• Communicate clearly and accurately the arrangements between family and Funeral Director
• Handle administration duties with accuracy, sensitivity and care
• Keep Funeral Home clean and tidy
• Ensure security of premises including opening and closing
• Act as a co-operative member promoting Funeral Services within the local community
• Build good working relationships with hospitals, nursing homes, local clergy and doctors
• Comply with all statutory and internal policies and procedures
• Perform daily care checks of the person who has died
• Prepare visiting rooms including removing coffin lid and checks
• Cover other Funeral Homes for sickness and holidays
• Arrange funerals at clients’ premises as required

• Compassionate nature
• Active listening skills
• Keen eye for detail
• Ability to handle complex information with accuracy, sensitivity and care
• Comfortable building good working relationships, both internally and externally
• Full UK driving licence
• Flexibility and willingness to travel in the area when required
• Strong communication, organisation and administrative skills
• Prior experience in administration (desirable)

Prior experience in administration

• Colleague discount
• Retail discounts
• Colleague Dividend
• Colleague recognition
• Personalised learning and development
• Paid time for volunteering (3 days per year)
• Enhanced family friendly policies
• Annual health check kit and virtual GP
• Colleague assistance programme
• Healthcare Cashplan
• Company sick pay
• Life Assurance
• Give as you earn
• iTrent Financial Wellbeing (Wagestream)
• The Money Co-op
• Electric Vehicle scheme
• Share Incentive Plan (SIP)
• Cycle to Work scheme
• Holiday buy
• Company Pension
• Nous smart assistant