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Fundraising Operations And Stewardship Executive

United Kingdom, London Employment contract 33000.00 - 35000.00 GBP / Year · Job Posted May 28, 2026
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Job Description

As our Fundraising Operations and Stewardship Executive, you're the engine room behind that experience. You're the person who makes sure everything runs cleanly, accurately, and warmly, so our fundraisers feel the love at every touchpoint. Day to day, you'll be the first port of call for our incredible community of donors and fundraisers, handling enquiries with care and keeping our Salesforce data in great shape. You'll process payments, manage gift aid, produce reports, and help ensure our stewardship plans, from thanking campaigns to print and merchandise fulfilment, land on time and on budget. When November comes around, you'll step up alongside the Head of Fundraising Operations to train and support the campaign operations team, bringing structure and steadiness to one of our biggest moments of the year. Beyond the campaign itself, you'll get your hands on meaningful work across challenge events and multi-market reward and incentives programmes, contributing ideas that help us retain and grow our supporter base across the UK and Europe. You'll be someone who takes real pride in the detail, because here, the detail matters. Every report, every response, and every perfectly timed thank you is part of how we show up for the men we exist to serve.

Job Responsibility

  • Handle enquiries with care and keep Salesforce data in great shape
  • Process payments, manage gift aid, produce reports, and help ensure stewardship plans land on time and on budget
  • Step up alongside the Head of Fundraising Operations to train and support the campaign operations team
  • Work across challenge events and multi-market reward and incentives programmes
  • Contribute ideas that help retain and grow supporter base across the UK and Europe

Requirements

  • At least one year of experience in a fundraising, customer service, or operations role
  • Excellent written and verbal communication skills, with the ability to engage confidently across all levels of stakeholder
  • Strong organisational skills, with a proven ability to prioritise, manage multiple tasks concurrently, and meet deadlines
  • A sharp eye for detail and a high degree of self-motivation and initiative
  • Solid problem-solving skills and the ability to work effectively under pressure
  • Comfortable working in a fast-paced, growth-oriented environment
  • Adaptable and flexible in your approach, with a genuine willingness to roll up your sleeves when it counts

Nice to have

Proficiency in French, particularly useful for supporting our European fundraising markets

What we offer

  • Hybrid/Flexible working – split of home and office working
  • 13 weeks paid Parental Leave and 6 weeks annual leave
  • Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
  • An Employee Assistance Programme offering face to face counselling, plus legal and financial support
  • A fun stimulating and collaborating culture, with company events
  • Service awards after 3, 5 and 10 year
  • Committees to join – Culture team, Equity Diversity & Inclusion
  • Bike to work scheme
  • Half day Fridays for 9 months of the year
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