Fundraising Operations And Stewardship Executive

• Handle enquiries with care and keep Salesforce data in great shape
• Process payments, manage gift aid, produce reports, and help ensure stewardship plans land on time and on budget
• Step up alongside the Head of Fundraising Operations to train and support the campaign operations team
• Work across challenge events and multi-market reward and incentives programmes
• Contribute ideas that help retain and grow supporter base across the UK and Europe

• At least one year of experience in a fundraising, customer service, or operations role
• Excellent written and verbal communication skills, with the ability to engage confidently across all levels of stakeholder
• Strong organisational skills, with a proven ability to prioritise, manage multiple tasks concurrently, and meet deadlines
• A sharp eye for detail and a high degree of self-motivation and initiative
• Solid problem-solving skills and the ability to work effectively under pressure
• Comfortable working in a fast-paced, growth-oriented environment
• Adaptable and flexible in your approach, with a genuine willingness to roll up your sleeves when it counts

Proficiency in French, particularly useful for supporting our European fundraising markets

• Hybrid/Flexible working – split of home and office working
• 13 weeks paid Parental Leave and 6 weeks annual leave
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 year
• Committees to join – Culture team, Equity Diversity & Inclusion
• Bike to work scheme
• Half day Fridays for 9 months of the year