Fund Services Officer, HSBC

Fund Services Officer

HSBC

Location:
Philippines

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job offer has expired

Job Description:

Contributes towards maintaining and improving customer relationships by assisting VP/AVP Fund Services in capturing all transactions and procedures involved in the fund valuation process.

Job Responsibility:

Takes ownership in handling daily servicing operations of Fund Services clients
Ensures prompt preparation of accurate and quality responses to client queries
Handles telephone queries from clients and gives immediate information required
Ensures discrepancies on client holdings
trades
local payment and charges are rectified on time
Coordinates with other sections of the department and with external parties when handling queries or addressing issues raised by clients
Investigates snag items for reconciliation
Advises clients on problems related to fund services operations
Assists VP/AVP Fund Services in checking all entries into the system
acts as the main point person for Fund Services clients
Assists in migration of records for new fund clients
Assists in the preparation of various reports
Ensures timely despatch of accurate reports
statements and invoices
Responds to queries within agreed turnaround time
Reviews client risk accounts annually
Maintains HSBC internal control standards including audit points
Manages operational risk

Requirements:

Familiarity with Settlements Operations
general banking operations
trust or accounting and finance
Financial accounting background
effective communication skills
knowledge of stock market activities
equities
fixed income instruments and other investments
Relationship management skills in handling clients
regulators
Companies
transfer agents

What we offer:

Opportunities for professional development
flexible working
inclusive and diverse environment

Additional Information:

Job Posted:
May 21, 2025

Expiration:
June 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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