Fund Services Officer, HSBC

Fund Services Officer

HSBC

Location:
Philippines

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Contributes towards maintaining and improving customer relationships by assisting VP/AVP Fund Services in capturing all transactions and procedures involved in the fund valuation process.

Job Responsibility:

Manage, maintain and enhance customer relationships
Takes ownership in handling daily servicing operations of Fund Services clients
Ensures prompt preparation of accurate and quality responses to client queries
Handles telephone queries from clients and gives immediate information required
Ensures discrepancies on client holdings, trades, local payment and charges are rectified on time
Coordinates with other sections of the department and with external parties, like GLCM, CAS, LGL and TRS as required when handling queries or addressing issues raised by clients
Investigates snag items for reconciliation in coordination with proper parties
Advises clients on problems related to fund services operations and ensures to immediately advise clients of problems avoiding delay in service delivery
Assist VP/AVP Fund Services in checking all entries into the system as well as analyzing the valuation practices of the different funds
Acts as the main point person for Fund Services clients on Data Studio
Assists in migration of records for new fund clients
Assists in the preparation of the ff reports: Valuation, Interest accrual and closing prices, Securities transaction and cash movements, and Interest statements on a monthly basis
Assist in Global Custody related transactions and servicing

Requirements:

Familiarity with Settlements Operations, general banking operations, trust or accounting and finance
Financial accounting background, effective communication skills, knowledge of stock market activities, equities, fixed income instruments and other investments
Relationship management skills in handling clients, regulators, Companies, transfer agents

Additional Information:

Job Posted:
August 06, 2025

Expiration:
August 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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