Functional Support Job at We Are Meta (Porto)

Sap Functional Support Consultant

At LeverX, we have had the privilege of working on 1,500+ SAP projects, includin...

Location

Salary:

Not provided

LeverX

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Business Administration, or related field
3+ years of experience supporting SAP systems (in respective solution) in a business or IT environment
Strong understanding of business processes in one or more functional areas (e.g., source-to-pay)
Experience with ticketing systems and IT support workflows (e.g., ITIL framework)
Ability to communicate technical information clearly to non-technical users
Experience in creating documentation and end-user training materials
Ability to work by the US time zone
English B2+

Job Responsibility

Provide daily SAP end-user support across multiple modules and time zones (Thailand–Australia)
Troubleshoot incidents and service requests, escalating complex issues when needed
Monitor system performance and identify opportunities for optimization or improvements
Collaborate with business users to gather requirements and recommend enhancements or workarounds
Support rollout of new features, patches, and updates
participate in testing and UAT
Maintain documentation (resolutions, user guides, configuration changes) and ensure compliance with internal policies
Train and guide end users to improve adoption and efficiency

What we offer

89% of projects use the newest SAP technologies and frameworks
98% of projects involve active development, with only a few short-term support contracts
Expert communities and internal courses
Market-based compensation and regular performance reviews
Valuable perks to support your growth and well-being

Application Functional Support

The job involves supporting application functionalities, managing user requests,...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

SQL
Unix
Ansible
Dynatrace
Cloud
Good interpersonal skills
Excellent communication skills
Fluent in English

Job Responsibility

Understand the application landscape, develop expertise of the application/s and understand various interfaces involved
Answer user requests and manage incidents, including target days
Define new practices/processes when needed
Write new procedures and ensure their collective ownership
Contribute to checking’s & validation of production changes and application restart
Ensure daily communication & transition with Paris team
Manage incidents according to Service Delivery GITSDE / ITIL Standards, and in coordination with other teams, including production teams
Re-instate services as soon as possible whenever an incident occurs
Monitor environments and KPIs
Suggest changes, improvements so as to continuously improve global level of service

Fulltime

Product Support Specialist – Cranial & Functional Planning Applications

As a (Senior) Product Support Specialist “Cranial & Functional Planning Applicat...

Location

Germany , Munich

Salary:

Not provided

Brainlab

Expiration Date

Until further notice

Requirements

Graduate of a technical or scientific course of study or equivalent working experience
Advanced skills in troubleshooting of software based medical devices
A detail-oriented, analytical mindset with an ability and commitment for problem solving
A well-organized and clearly structured work style and a “can do” mentality
Team worker, fluent verbal and written English communication skills
Excellent documentation habits and a good communicator
Experience with medical image data stored in DICOM (Digital Imaging and Communications in Medicine) standard
Willingness to travel up to 10%

Job Responsibility

Lead technical investigations for customer complaints and product CAPAs assigned to R&D, evaluate technical issues that occur during daily use of our systems in hospitals and act as key reference within the R&D team
Systematically analyse and identify trends in product performance, collect, evaluate and provide systematic feedback from various sources to R&D and Marketing on a cyclical basis e.g. for Post Market Surveillance activities
Improve product design and service concept as a support stakeholder together with R&D and Marketing teams
Serve as key advisor during R&D design input meetings to ensure preventative design improvements with special focus on support and complaint related topics
Collect product support requirements from stakeholders inside and outside of own department (e.g. other R&D teams, different levels of support/service)
Initiate product changes based on product issue trends and complaints/customer feedback
Transfer product knowledge from R&D to 2nd level customer care teams
Coordinate support related communication with other R&D departments for applications used across multiple product portfolios
Create and maintain support-specific documentation (e.g. installation function checklists, service manuals, scanning recommendations etc.)

What we offer

30 vacation days, plus December 24th and December 31st
Flexible working hours
Hybrid work model within Germany
Bike leasing via cooperation partner "BikeLeasing"
Parking garage and safe underground bike storage
Award-winning subsidized company restaurant and in-house cafes
Variety-rich fitness program in our ultra-modern 360m2 company gym
Regular after work, team, and company events
Comprehensive training and continuing education opportunities

Fulltime

Oracle Functional Consultant

The Applications Support Analyst 2 is a developing professional role. Applies sp...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years experience or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Be able to work under pressure
Analytical and troubleshooting skills
Knowledge in banking applications and server infrastructure
Good interpersonal and communication skills, great teammate
Bachelor's/University degree or equivalent experience

Job Responsibility

Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
documents requirements
Partners with appropriate development and production support areas
Participates in validation and testing activities
Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
Has limited but direct impact on the business through quality of activities provided
impacts team and closely related teams
Exchanges ideas and information in a concise and logical manner

Fulltime

SAP EWM Senior Functional Analyst

SAP EWM Functional Analyst role requiring 5-10 years experience with minimum 1 E...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

SAP EWM Functional experience between 5 and 10 years
Minimum 1 E2E implementation & 2 support projects
Holistic understanding of EWM business processes with system design with variant config
Integration knowledge of SD, MM, TM, PP, QM
Experience in client-facing roles
Strong technical and non-technical communication skills
Very strong business problem-solving skills
Good ITIL process knowledge
Ready to work in support projects
Ready to work in the multi-shift model (24X7)

Job Responsibility

Work self-directed and independently
Able to lead and work as a subject matter expert in the EWM area

Fulltime

Sap PP Functional

Sopra Steria, a major Tech player in Europe, seeks a SAP PP Functional professio...

Location

India , Bengaluru

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Good functional knowledge in standard SAP Production modules along with integration with other SAP modules
Master Planning PP-MP
Demand Management (PP-MP-DEM) & Long Term planning (PP-MP-DEM)
Capacity Planning (PP-CRP) - Material Requirements Planning (PP-MRP)
Repetitive Manufacturing (PP-REM)
Production lot planning/individual project planning
Assembly to order (LO-ASM) - Production Planning for Process Industries (PP-PI)
Familiarity with the Manufacturing processes
Comfortable with components of SAP PP such as BOM (PP-BD-BOM), Production version, Work Center, Routings, Production Planning Cycle & the concerned dataset (table structure)
The candidate should have worked on integrated systems and should be comfortable with monitoring of interfaces and applications

Job Responsibility

Monitor interfaces and applications
Provide support for integrated systems
Handle Incident Management and Problem Management
Work on Change Management processes

What we offer

Inclusive and respectful work environment
Open to people with disabilities

Fulltime

Tech Delivery Lead

Fluent across the full technology stack; owns delivery and support responsibilit...

Location

United States , Houston

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

Bachelor's degree in CS or 5-7 years of software development experience, including 1 year in a dev focused leadership role
5–8 years of experience in developing and supporting high performance and highly scalable applications in an agile environment, depending on education
Extensive hands-on experience with the underlying technologies of product/platform (programming languages, databases, application integration etc.)
Strong understanding of Scrum, Lean, XP, Kanban and other agile development techniques
Fluency in DevOps, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoring
Demonstrated “agile-development” mindset with strong customer-focus & results-orientation
Flexible mindset and demonstrated ability to grow skillset and work across the full technology stack
Excellent technical and analytical skills to discuss problems, analyze solutions and enable improvement
Excellent communication skills to effectively manage key business stakeholder relationships
Highly proficient in teamwork and collaboration

Job Responsibility

Drives technical priorities and owns delivery and support responsibility for a product or platform team
Oversees agile development activities for a product or platform and leads the development of key mechanisms that support agile delivery
Coordinates cross team dependencies and collaborates between various groups to troubleshoot and resolve technical issues on a daily basis
May sometimes provide hands-on assistance with exceptionally complex technical solutions, operating as a senior engineer
Engages with other technical stakeholders (operations, enterprise architecture, etc.) as necessary to manage technical requirements
facilitates estimation of costs and effort of work items
Ensure the engineering and technical considerations are accounted for in team rituals
Ensures that the delivery team commits to achievable and realistic goals and includes the entire team in the estimation / planning process to obtain diverse perspectives
Leads the technical design of the product or platform and ensures that the prescribed architecture, security, development best practices, and agile best practices are adhered to
Reports on detailed progress and issues to team members and business stakeholders

Fulltime

SAP ISU Functional SME

ComTec is seeking an experienced SAP ISU Functional SME to support and optimize ...

Location

United States , Newark

Salary:

Not provided

ComTec Information Systems

Expiration Date

Until further notice

Requirements

5+ years of SAP ISU functional experience (billing, metering, device management, customer service)
Strong incident/change management and escalation handling expertise
Solid background in SAP ISU Production Management, including incident handling, month-end, and outage management
Hands-on experience in incident and change management processes (ITIL or similar frameworks)
Experience in automation of ISU operations or proactive monitoring tools
Knowledge of SAP S/4HANA Utilities migration or implementation projects
Familiarity with integration between SAP ISU and enterprise systems (CRM, FICA, etc.)
Strong Knowledge on compliance and regulatory frameworks
Strong communication and stakeholder management abilities

Job Responsibility

Act as the functional lead and SME for SAP IS-U modules in electric utility implementations and operations
Gather and analyze business requirements across key areas like Meter-to-Cash (M2C), Device Management, Billing, FICA, and Customer Service
Provide functional support for SAP ISU projects, including configuration, testing, and business requirement validations
Manage critical incidents (Sev1 / Sev2) ensuring minimal downtime and quick resolution
Review and reduce incident backlog
work with vendors for timely resolution
Provide on-call support (24×7 rotation) and oversee SAP approvals
Monitor billing batches, alerts, and ad-hoc requests ensuring accuracy and compliance
Support SAP ISU projects and handle customer escalations effectively

Fulltime

Functional Support

We Are Meta

Location:
Portugal , Porto

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Functional Support

Sap Functional Support Consultant

Application Functional Support

Product Support Specialist – Cranial & Functional Planning Applications

Oracle Functional Consultant

SAP EWM Senior Functional Analyst

Sap PP Functional

Tech Delivery Lead

SAP ISU Functional SME

Functional Support

We Are Meta

Location:Portugal , Porto

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 02, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Functional Support

Sap Functional Support Consultant

Application Functional Support

Product Support Specialist – Cranial & Functional Planning Applications

Oracle Functional Consultant

SAP EWM Senior Functional Analyst

Sap PP Functional

Tech Delivery Lead

SAP ISU Functional SME

Location:
Portugal , Porto

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 02, 2026