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Functional Assistant

Portugal, Lisbon Employment contract · Job Posted June 06, 2025
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Job Description

Inetum is looking for a Francophone Functional Assistant with strong L1/L2 support experience to join our team and be the driving force in user and business interactions.

Job Responsibility

  • Act as the main point of contact between users and IT teams, leading meetings and ensuring smooth communication
  • handle incident, request, and problem management in line with ITIL standards
  • perform standard SQL queries and understand code patterns for effective debugging
  • provide L1/L2 application support

Requirements

  • Communicate fluently in French (C1+) and comfortably in English (B2+)
  • act as the main point of contact between users and IT teams, leading meetings and ensuring smooth communication
  • handle incident, request, and problem management in line with ITIL standards
  • perform standard SQL queries and understand code patterns for effective debugging
  • provide L1/L2 application support, with strong knowledge of production support processes
  • read and debug Java 8+ code

Nice to have

Read and debug Java 8+ code

What we offer

  • Work in a constantly evolving environment
  • opportunity to grow your expertise and create digital impact
  • Inetum certified as Top Employer Europe 2025

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