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We are looking for a friendly and welcoming Guest Services Receptionist to join a friendly team on a temporary basis. This role combines front desk responsibilities with administrative support, ensuring smooth operations and excellent customer service. The ideal candidate would be comfortable working in a busy environment, adaptable, and able to use their initiative to problem solve and ensure the guests and visitors have the best experience over the phone, face to face and during their stay. As this role is initially temporary you must be available immediately to be considered for the role.
Job Responsibility:
Answer incoming calls and handle enquiries professionally
Manage guest check-in and check-out processes
Provide administrative support for bookings and reservations, using multiple computer systems
Maintain organised communication and accurate records
Requirements:
High standards of customer service
Flexibility to work within the needs of the business, as this is a seasonal industry
Excellent communication and organisational skills
Confident working under pressure
Ability to handle tasks efficiently and multitask in a busy environment
A positive, customer-focused attitude
What we offer:
Weekly pay
Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
Temporary candidate of the month award
Temporary candidate lunches/treats
Regular pay review
Online timesheets
A dedicated consultant as an additional layer of support