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Full Time Supervisor

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The Dune Group

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Location:
United Kingdom , Birmingham

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

You’ll join our vibrant team in Birmingham where you will play an integral role at the heart of our business. You’ll be entrusted to support the team to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Supervisors offer fantastic support to our management and sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do

Job Responsibility:

  • Support the team to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience
  • Support both the management and sales team to achieve and drive sales and targets
  • Ensure customer service is a priority
  • Ensure teams are happy and motivated whilst driving the success of your store

Requirements:

  • Ability to inspire and motivate a team to deliver excellent customer service
  • A hands-on approach where you set a great example for the team, exhibiting confidence and enthusiasm towards our customers and product
  • Ability to support both the management and sales team to achieve and drive sales and targets
  • An eye for detail, enabling our stores to stay flawless
  • Passion and enthusiasm for shoes and fashion, keeping up to date with the latest trends
What we offer:
  • Friendly and open culture with plenty of opportunity for development
  • Bespoke professional apprenticeship programmes
  • A competitive commission scheme
  • Uniform Allowance
  • Working with charitable organisations
  • 60% employee discount on Dune products
  • 33 days holiday (inclusive of bank holidays)
  • Flexible working
  • Company pension scheme
  • Life assurance for all team members
  • Employee awards
  • Team incentives and socials
  • Company growth and opportunity
  • Access to our employee assistance programme, retailTRUST
  • Our own Wellbeing Allies

Additional Information:

Job Posted:
January 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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